Android OS Error Code 940: How to Fix It
Easy 10-20 minutes Medium Severity
Verified June 2026
- Error Code
- 940
- Brand
- Android
- Product Type
- operating_system
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-20 minutes
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How to Fix Error Code 940
-
Restart Your Device
-
Clear Google Play Store Cache and Data
Clearing data will remove your app preferences but not your account or purchases. -
Clear Google Play Services Cache
-
Check Internet Connection
-
Check Available Storage
Back up important data before deleting files. -
Remove and Re-add Your Google Account
Removing your Google account will remove data like contacts and emails from the device until you add it back. -
Update Google Play Store and Play Services
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When to Call a Professional
If error persists after all steps, consider a factory reset (backup first) or contact your device manufacturer's support for further assistance.Frequently Asked Questions
What does error code 940 mean on Android?
Error 940 indicates that Google Play Store cannot download or install an app, often due to cache issues, insufficient storage, or account sync problems.
Will clearing Play Store data delete my apps?
No, clearing Play Store data only resets the Play Store app's settings and cache. It does not delete your installed apps or personal data.
How do I fix error 940 without factory reset?
You can try restarting, clearing cache/data for Play Store and Play Services, checking storage, re-adding your Google account, and updating Play Store.
Can a weak internet connection cause error 940?
Yes, an unstable or slow internet connection can cause download failures leading to error 940. Try switching to a different network.
Is error 940 a virus or malware?
No, error 940 is a common Google Play Store error and not related to malware. It is typically caused by software glitches or configuration issues.