Apple iPhone iTunes Error Code 24: How to Fix It

Medium 30-60 minutes High Severity Verified June 2026
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Error Code
24
Brand
Apple iPhone
Product Type
mobile
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
iTunes Error 24 occurs on Apple iPhones when the restore process fails due to connection issues, outdated software, or corrupted firmware. This guide provides step-by-step solutions to resolve the error and successfully restore your device.
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Tools You'll Need

How to Fix Error Code 24

  1. Update iTunes to the Latest Version

    Back up your iPhone data before proceeding with any restore process.

  2. Check USB Connection and Try Different Cable/Port

  3. Disable Security Software Temporarily

    Only disable security software briefly and re-enable immediately after.

  4. Put iPhone in Recovery Mode and Restore

    Restoring will erase all data on your iPhone. Ensure you have a backup.

  5. Use a Different Computer

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When to Call a Professional

If error persists after trying all steps, the issue may be hardware-related (e.g., damaged logic board or battery). Contact Apple Support or visit an Apple Store.

Frequently Asked Questions

What causes iTunes Error 24 on iPhone?
iTunes Error 24 is typically caused by USB connection issues, outdated iTunes, security software interference, or a corrupted iOS firmware file.
Will I lose data when fixing Error 24?
If you restore your iPhone via recovery mode, data will be erased. However, you can restore from a backup after the process. Always back up before starting.
Can Error 24 be fixed without a computer?
No, Error 24 occurs during iTunes restore and requires a computer to resolve.
Is Error 24 a sign of hardware failure?
In most cases it is software-related, but if persistent after all steps, it could indicate a hardware issue requiring professional diagnosis.
How long does it take to fix Error 24?
Typically 30-60 minutes, depending on download speed and restore time.

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