Apple iPhone Error Code 35: How to Fix It

Easy 15-30 minutes Low Severity Verified June 2026
Summarize with ChatGPTSummarize with ClaudeSummarize with Perplexity Add as Preferred Source on Google
Error Code
35
Brand
Apple iPhone
Product Type
mobile
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
iPhone Error Code 35, also known as iTunes Error 35, occurs when there are permissions issues with the iTunes Media folder on your computer. This error typically appears during iPhone restore or update operations when iTunes cannot access the necessary files due to restricted folder permissions.
Ad

Tools You'll Need

How to Fix Error Code 35

  1. Close iTunes and disconnect your iPhone

  2. Restart your computer

  3. Run iTunes as Administrator (Windows)

  4. Check iTunes Media folder permissions

  5. Repair iTunes folder permissions

  6. Clear iTunes cache

    Back up any important playlists or library data before clearing cache files

  7. Update iTunes to latest version

  8. Try the restore/update again

  9. Use DFU mode if error persists

    DFU mode will erase all data on your iPhone - ensure you have a backup
Ad

When to Call a Professional

Contact Apple Support if the error persists after trying all steps, if you're uncomfortable modifying system permissions, or if you suspect hardware failure in your iPhone. Professional diagnosis may be needed if multiple error codes appear or if the device won't enter DFU mode.

Frequently Asked Questions

What causes iPhone Error Code 35?
iPhone Error Code 35 is caused by permissions issues with the iTunes Media folder on your computer. This prevents iTunes from accessing the necessary files during iPhone restore or update operations.
Will fixing Error 35 delete my iPhone data?
The basic permission fixes won't delete your data, but using DFU mode as a last resort will erase all content. Always back up your iPhone before attempting any restore operations.
Can I fix iTunes Error 35 without administrator access?
Administrator access is typically required to modify folder permissions. If you don't have admin rights, contact your system administrator or try using a different computer where you have full permissions.
Is iPhone Error Code 35 the same as iTunes Error 35?
Yes, iPhone Error Code 35 and iTunes Error 35 refer to the same issue - a permissions error that occurs when iTunes cannot access the iTunes Media folder during device operations.
How do I prevent iPhone Error 35 from happening again?
Keep iTunes updated, ensure your user account maintains proper permissions on iTunes folders, and avoid moving or modifying the iTunes Media folder location without using iTunes' built-in folder management tools.

Related Error Codes