Apple Watch Error Code 18: How to Fix It

Easy 15-30 minutes Medium Severity Verified June 2026
Error Code
18
Brand
Apple Watch
Product Type
wearable
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
Apple Watch Error Code 18 indicates that the Digital Crown is stuck, jammed, or not responding to input. This is commonly caused by dirt, debris, sweat residue, or a software glitch preventing the crown from rotating or clicking properly. In most cases, this issue can be resolved at home with a simple cleaning or software reset — no tools required.
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Tools You'll Need

How to Fix Error Code 18

  1. Restart Your Apple Watch

  2. Force Restart the Apple Watch

    Do not force restart your Apple Watch while it is undergoing a software update, as this can corrupt the installation.
  3. Clean the Digital Crown with Fresh Water

    Only perform this step on Apple Watch Series 1 or later with water resistance ratings. Original Apple Watch (first generation) is not water resistant. Never use soap, hand sanitizer, or cleaning sprays near the crown.
  4. Use the Water Lock Eject Feature to Clear the Crown

  5. Check for Software Updates on Your iPhone

  6. Unpair and Re-Pair Your Apple Watch

    Unpairing your Apple Watch will erase all data from the watch. Your iPhone automatically creates a backup before unpairing, but confirm this backup exists before proceeding.
  7. Inspect the Crown for Physical Damage

    Do not attempt to remove or pry the Digital Crown yourself. The crown is secured internally and attempting DIY removal will void your warranty and likely cause irreparable damage.

Parts You May Need

Digital Crown assembly
Check Price on Amazon
Digital Crown assembly
Check Price on Amazon
Digital Crown assembly
Check Price on Amazon
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When to Call a Professional

Contact Apple Support or visit an Apple Authorized Service Provider if the Digital Crown is visibly damaged, physically bent, cracked, or sunken — or if it remains completely unresponsive after completing all software resets and cleaning steps. Additionally, if the watch shows Error Code 18 repeatedly after re-pairing, there may be a hardware fault in the crown encoder or internal connector that requires professional diagnostic equipment and component-level repair. If your Apple Watch is still under AppleCare+ or standard warranty, Apple may repair or replace it at no cost.

Frequently Asked Questions

What does Error Code 18 mean on Apple Watch?
Error Code 18 on Apple Watch indicates that the Digital Crown is stuck, jammed, or unresponsive. It can be triggered by physical debris like dirt or sweat clogging the crown mechanism, or by a software glitch causing the crown to stop registering input correctly.
Can I fix a stuck Apple Watch Digital Crown myself?
Yes, in most cases you can fix a stuck Digital Crown yourself. Start with a force restart, then rinse the crown with lukewarm fresh water while rotating it. If those steps fail, try unpairing and re-pairing the watch. Physical damage to the crown, however, requires professional repair.
Will water damage my Apple Watch if I rinse the crown?
Apple Watch Series 1 and later models are water resistant and designed to withstand rinsing with fresh water. Apple actually recommends running water over the crown to clean it. However, the original first-generation Apple Watch is not water resistant, so do not rinse it. Always use fresh lukewarm water — never soap or cleaning sprays.
Does unpairing Apple Watch delete everything on it?
Unpairing your Apple Watch erases all data stored on the watch itself. However, your iPhone automatically creates a full backup of the watch right before unpairing begins. When you set up the watch again, you can restore from that backup to recover your apps, health data, and settings.
How much does it cost to repair an Apple Watch Digital Crown?
If your Apple Watch is under warranty or covered by AppleCare+, crown repairs may be free or covered under accidental damage (with a service fee). Without coverage, Apple's out-of-warranty repair costs typically range from $79 to $299 depending on the Apple Watch model and whether a full unit replacement is required. Always check Apple's official support website for current service pricing.