Call of Duty Warzone Error Code 0x00001338: How to Fix It
Medium 30-90 minutes High Severity
Verified June 2026
- Error Code
- 0x00001338
- Brand
- Call of Duty Warzone
- Product Type
- game
- Severity
- High
- DIY Difficulty
- Medium
- Estimated Fix Time
- 30-90 minutes
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Tools You'll Need
- Battle.net Launcher or Steam client
- GPU driver (downloaded from NVIDIA, AMD, or Intel official site)
- MSI Afterburner (free GPU monitoring and overclocking tool)
- HWiNFO64 (free hardware temperature monitor)
- Compressed air canister (for dust cleaning if overheating is suspected)
- Windows Update utility
How to Fix Error Code 0x00001338
-
Update Your GPU Drivers
Always download GPU drivers from the official manufacturer website only. Third-party driver download sites can bundle malware. -
Switch Warzone to DirectX 11 Mode
-
Scan and Repair Game Files
-
Update DirectX and Windows
-
Lower In-Game Graphics Settings
-
Check for GPU Overheating
Power off and unplug your PC before opening the case to clean hardware. Compressed air should be used in short bursts and held upright to avoid spraying liquid propellant onto components. -
Disable Overclocking
-
Reinstall Warzone Completely
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When to Call a Professional
If your GPU temperatures consistently exceed 90°C after cleaning and the fans appear non-functional, your graphics card likely needs professional repair or replacement — contact a PC repair technician or your GPU manufacturer's support line. If Warzone crashes with 0x00001338 alongside system-wide instability, random blue screens (BSODs), or graphical glitches in other applications, your GPU hardware may be failing and should be diagnosed by a professional. Activision support (support.activision.com) can also be contacted if the error persists after all software steps are exhausted.Frequently Asked Questions
What does Warzone error code 0x00001338 mean?
Error code 0x00001338 means Warzone's DirectX graphics component has encountered an unrecoverable error and crashed. DirectX is the graphics API Windows uses to communicate with your GPU. This error is usually caused by outdated GPU drivers, corrupted game files, overheating hardware, or unstable overclocks.
Does switching from DirectX 12 to DirectX 11 really fix error 0x00001338?
Yes, for many players this is the fastest and most effective fix. DirectX 12 offers better performance on compatible hardware but is more prone to crashing on certain GPU and driver combinations. Switching to DirectX 11 by adding the launch argument '-d3d11' is a well-known workaround that eliminates the error for a large portion of affected players.
Can error 0x00001338 damage my PC or GPU?
The error code itself will not damage your hardware — it is a software crash that closes the game. However, if the underlying cause is GPU overheating, that thermal stress can cause long-term hardware damage over time. Monitor your GPU temperatures and address any cooling issues promptly.
Why does Warzone error 0x00001338 only happen after a game update?
Game updates sometimes change DirectX rendering features or shader requirements that expose driver incompatibilities. After a Warzone update, your existing GPU driver may no longer be fully compatible. Updating your GPU driver to the latest version after each major Warzone update is good preventative practice.
I updated my drivers and repaired game files but still get 0x00001338 — what else can I try?
Try these additional steps in order: disable all GPU and CPU overclocking, switch Warzone to DirectX 11 mode using the '-d3d11' launch argument, lower all in-game graphics settings to their minimum, run Warzone as Administrator by right-clicking the exe and selecting 'Run as administrator,' and finally perform a full uninstall and reinstall of the game. If the error persists across all of these steps, contact Activision Support or consult a PC technician as your GPU hardware may be failing.