Carrier HVAC Error Code 25: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
25
Brand
Carrier
Product Type
hvac
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Carrier HVAC error code 25 indicates a thermistor fault. The thermistor is a temperature sensor that helps your system regulate heating and cooling. This error typically means the sensor is reading incorrectly or has failed entirely.
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Tools You'll Need

How to Fix Error Code 25

  1. Safety First: Power Down

    Always disconnect power before servicing HVAC equipment.
  2. Locate the Thermistor

  3. Visual Inspection

  4. Test the Thermistor with a Multimeter

    Ensure power is off before testing.
  5. Replace the Thermistor if Faulty

    Ensure the replacement thermistor matches your unit's specifications.
  6. Check Control Board

    Control board repair should only be done by a qualified technician.
  7. Restore Power and Test

Parts You May Need

Thermistor temperature sensor
Check Price on Amazon
Thermistor temperature sensor
Check Price on Amazon
Thermistor temperature sensor
Check Price on Amazon
Thermistor temperature sensor
Check Price on Amazon
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When to Call a Professional

If you're uncomfortable working with electrical components, or if the thermistor tests fine but the error persists (likely control board failure), call a licensed HVAC technician.

Frequently Asked Questions

Can I bypass a thermistor fault?
No, bypassing is dangerous and can cause system damage or fire. Always replace a faulty thermistor.
Will error code 25 lock out my system?
Yes, most Carrier systems will shut down and display the code until the fault is resolved.
How much does it cost to fix error 25?
DIY replacement of a thermistor costs $10-$30 for the part. Professional service may be $150-$300.
Is error 25 common in Carrier HVAC systems?
Yes, thermistor faults are relatively common due to aging or environmental wear.
Can dirty filters cause error 25?
No, dirty filters don't directly cause this error, but they can lead to other issues.