Creality 3D Printer Error Code 14: How to Fix It
Medium 30-60 minutes Medium Severity
Verified June 2026
- Error Code
- 14
- Brand
- Creality
- Product Type
- 3d_printer
- Severity
- Medium
- DIY Difficulty
- Medium
- Estimated Fix Time
- 30-60 minutes
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Tools You'll Need
- Phillips head screwdriver (small)
- Flathead screwdriver (small)
- Can of compressed air
- Multimeter (optional, for wiring continuity check)
- MicroSD card (for firmware update)
- Computer with internet access (for firmware download)
- Bright flashlight or magnifying glass
How to Fix Error Code 14
-
Power Off and Inspect the BL Touch Pin
Always power off and unplug the printer before touching any components near the hotend or print head carriage to avoid burns from residual heat and electrical shock. -
Manually Reset the BL Touch Pin
Never use metal tools or excessive force to push the BL Touch pin. Forcing it can bend the pin or damage the internal solenoid, requiring a full unit replacement. -
Check All BL Touch Wiring and Connections
If you need to trace the wire along the cable chain, power must remain off. Do not pull wires forcefully — grip the connector housing, not the wire itself. -
Inspect the BL Touch Mounting and Alignment
-
Power On and Run a BL Touch Self-Test
Keep fingers and objects clear of the print head area when running the self-test, as the carriage may move unexpectedly. -
Update or Reinstall Printer Firmware
Only use firmware downloaded from Creality's official website or a trusted source for your specific printer model. Flashing incorrect firmware can permanently damage the mainboard. Back up any custom settings before updating. -
Replace the BL Touch Unit if All Else Fails
When purchasing a replacement, verify compatibility with your specific Creality model. The CR Touch is pin-compatible with most modern Creality boards but confirm before buying.
Parts You May Need
BL Touch Auto Bed Leveling Sensor
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CR Touch Auto Leveling Sensor
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BL Touch Replacement Pin
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BL Touch 5-Pin Wiring Harness
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BL Touch Auto Bed Leveling Sensor
Check Price on Amazon
CR Touch Auto Leveling Sensor
Check Price on Amazon
BL Touch Replacement Pin
Check Price on Amazon
BL Touch 5-Pin Wiring Harness
Check Price on Amazon
BL Touch Auto Bed Leveling Sensor
Check Price on Amazon
CR Touch Auto Leveling Sensor
Check Price on Amazon
BL Touch Replacement Pin
Check Price on Amazon
BL Touch 5-Pin Wiring Harness
Check Price on Amazon
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When to Call a Professional
If you have replaced the BL Touch unit, updated firmware, and verified all wiring but Error Code 14 continues to appear, the problem may lie with the printer's mainboard itself — specifically the port or circuitry responsible for driving the BL Touch servo signal. In this case, contact Creality's official customer support or an authorized repair center. If your printer is still under warranty, do not attempt mainboard repairs yourself, as this will void your coverage. A qualified electronics technician can test and replace the mainboard if needed.Frequently Asked Questions
What does Error Code 14 mean on a Creality printer?
Error Code 14 on a Creality printer specifically means the BL Touch auto-leveling probe failed to deploy its pin during the bed leveling sequence. The printer sent a signal to push the pin down, but the probe did not confirm a successful deploy — this is why it's called a 'deploy stuck' error. It can be caused by a jammed or bent pin, bad wiring, incorrect probe height, or a firmware issue.
Can I print without the BL Touch if I keep getting Error Code 14?
Yes, in most cases you can disable the BL Touch in your printer's firmware settings or slicer configuration and revert to manual bed leveling. This is a good temporary workaround while you diagnose and fix the BL Touch issue. Navigate to your printer's Configuration menu and disable the probe, or if you use Marlin-based firmware, you can set the probe type to none and use manual mesh leveling instead.
How do I reset a stuck BL Touch pin on a Creality printer?
Power off the printer first. Then gently push the metal pin downward by hand — it should move freely up and down. Blow out any debris with compressed air. When you power the printer back on, the BL Touch performs a self-test that cycles the pin and resets its internal state. You can also trigger a manual self-test from the printer's LCD menu under the leveling or BL Touch settings section.
Is the Creality CR Touch better than the BL Touch for avoiding Error Code 14?
The Creality CR Touch uses an optical sensor instead of a physical microswitch, which makes it less prone to pin jamming and mechanical failure — the primary causes of Error Code 14. Many users who experience repeated BL Touch issues upgrade to the CR Touch for improved reliability. The CR Touch is generally pin-compatible with Creality printers that already support BL Touch, but you should verify compatibility with your specific model before purchasing.
Why does my BL Touch keep getting Error Code 14 after I already fixed it once?
Recurring Error Code 14 usually points to one of three ongoing issues: (1) The BL Touch pin is gradually wearing out or has a hairline bend causing intermittent jamming. (2) A wiring connection is loose and makes intermittent contact — vibration during printing eventually causes it to fail again. (3) The BL Touch unit itself is aging and the internal solenoid is weakening. Inspect your wiring for any loose connector pins, reinforce cable routing to reduce vibration stress, and consider replacing the BL Touch with a CR Touch if failures continue.