Dead by Daylight Error Code 8002: How to Fix It

Easy 10-45 minutes Medium Severity Verified June 2026
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Error Code
8002
Brand
Popular Games
Product Type
game
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-45 minutes
Dead by Daylight Error Code 8002 means the game cannot connect to its matchmaking servers, preventing you from joining or hosting matches. This is typically caused by server outages on Behaviour Interactive's end, unstable internet connections, or network configuration issues on your device. In most cases the fix is straightforward and does not require any technical expertise.
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Tools You'll Need

How to Fix Error Code 8002

  1. Check Dead by Daylight Server Status

  2. Restart Dead by Daylight

  3. Restart Your Router and Modem

  4. Switch to a Wired Connection or Change Wi-Fi Band

  5. Flush DNS Cache

  6. Check and Update Your Game Files

  7. Disable VPN or Proxy Services

  8. Configure Firewall and Port Settings

    Changing router settings incorrectly can disrupt your home network. Write down your current settings before making any changes so you can restore them if needed.

  9. Reinstall Dead by Daylight

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When to Call a Professional

If Error Code 8002 persists after completing all steps above and Dead by Daylight's official server status page shows no outages, contact Behaviour Interactive Support directly at support.deadbydaylight.com. Provide your platform, account name, and a description of the troubleshooting steps you have already tried. For persistent network issues unrelated to the game (such as frequent disconnections across multiple games or apps), contact your Internet Service Provider as there may be a line or equipment issue on their end.

Frequently Asked Questions

What does Dead by Daylight Error Code 8002 mean?
Error Code 8002 in Dead by Daylight means the game's matchmaking services are unavailable or unreachable. This can be caused by a server outage from Behaviour Interactive, an unstable internet connection, or a network configuration issue such as a firewall blocking the game's traffic.
Is Dead by Daylight Error 8002 a server problem or a problem with my internet?
It can be either. The quickest way to tell is to check the official Dead by Daylight server status page or their social media accounts. If other players are reporting the same issue at the same time, it is almost certainly a server-side problem. If the servers appear healthy and you are the only one affected, the issue is likely on your network.
How long does Dead by Daylight Error Code 8002 last?
If caused by a server outage, downtime typically lasts anywhere from a few minutes to a few hours depending on the severity. Behaviour Interactive usually posts updates on their official Twitter/X account (@DeadByBHVR). If the error is caused by your own network, it can be resolved in under 30 minutes by following the troubleshooting steps above.
Does Error Code 8002 appear on all platforms?
Yes, Dead by Daylight Error Code 8002 can appear on all supported platforms including PC (Steam and Epic Games), PlayStation 4, PlayStation 5, Xbox One, Xbox Series X/S, and Nintendo Switch. The troubleshooting steps vary slightly by platform but the underlying causes are the same.
Will I lose my Dead by Daylight progress if I reinstall the game to fix Error 8002?
No. All of your Dead by Daylight progress — including your characters, cosmetics, bloodpoints, and rank — is saved on Behaviour Interactive's servers and tied to your account. Uninstalling and reinstalling the game will not delete any of your progress. Simply log back in after reinstalling to access everything.

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