Destiny 2 Error Code GUITAR: How to Fix It

Easy 15–45 minutes Medium Severity Verified June 2026
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Error Code
GUITAR
Brand
Destiny 2
Product Type
game
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15–45 minutes
Destiny 2 error code GUITAR indicates a problem with your platform account or game license — meaning the game cannot verify that your account has valid access to Destiny 2 or one of its expansions. This typically happens on PlayStation, Xbox, or Steam when there is a license mismatch, a pending storefront transaction, or a temporary authentication hiccup between Bungie's servers and your platform provider. In most cases this can be resolved without contacting support by refreshing your licenses, checking your platform account status, and ensuring your game ownership is properly tied to the correct account.
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Tools You'll Need

How to Fix Error Code GUITAR

  1. Check Destiny 2 and Platform Server Status

  2. Fully Close and Restart Destiny 2

  3. Restore Licenses (PlayStation Only)

  4. Verify Your Primary / Home Console or Account Settings

  5. Check for Pending or Failed Purchases

    Do not repurchase content you already own without confirming the original transaction failed, to avoid duplicate charges.

  6. Sign Out of Your Platform Account and Sign Back In

  7. Check Your Bungie Account and Cross-Save Configuration

  8. Clear Console Cache or Verify Steam Game Files

  9. Uninstall and Reinstall Destiny 2

    Your in-game progress and character data are stored on Bungie's servers and will not be lost by uninstalling.
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When to Call a Professional

If you have completed all steps above and error GUITAR persists, contact Bungie Support directly at help.bungie.net and submit a ticket. Include your Bungie name, platform, and a description of when the error started. You should also contact your platform's support (PlayStation Support, Xbox Support, or Steam Support) if you suspect a billing or account ownership issue that cannot be resolved on your end — for example, if a purchase shows as complete but the license is not appearing in your account. Bungie Support agents can manually verify license entitlements on the backend.

Frequently Asked Questions

What does Destiny 2 error code GUITAR mean?
Error code GUITAR in Destiny 2 means there is a platform account or game license issue. The game cannot confirm that your platform account (PlayStation, Xbox, or Steam) has a valid license to play Destiny 2 or access specific content you are trying to load. It is most commonly caused by a license sync problem, a pending purchase, or an account authentication failure.
Why am I getting error GUITAR when I already own Destiny 2?
Even if you own Destiny 2, GUITAR can appear if the license is temporarily unreadable by the game — for example after a platform update, a Cross Save change, or a server hiccup. Restoring licenses on PlayStation or power-cycling your console usually resolves this without any re-purchase.
Does error GUITAR mean I need to buy Destiny 2 again?
No. You should never need to repurchase Destiny 2 or its expansions to fix error GUITAR. This error is almost always a temporary authentication or license sync problem, not a permanent loss of ownership. Follow the troubleshooting steps — especially Restore Licenses on PlayStation — before assuming any content needs to be repurchased.
Can Cross Save cause the GUITAR error in Destiny 2?
Yes. Cross Save configuration issues are a known trigger for GUITAR. If you recently enabled, disabled, or switched your active Cross Save platform, the license handshake between Bungie and your platform provider can fail temporarily. Log in to bungie.net/CrossSave and verify your configuration is correct, then wait up to 24 hours for changes to fully propagate.
How long does it take to fix Destiny 2 error GUITAR?
Most players resolve GUITAR within 15 to 30 minutes by restarting the game, restoring licenses, and signing out then back into their platform account. If a purchase is pending, it may take up to an hour to fully process. In rare cases where Bungie Support intervention is needed, resolution can take 1–3 business days.

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