Dropbox Out of Sync Error: How to Fix It

Easy 10-30 minutes Medium Severity Verified June 2026
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Error Code
Dropbox is Out of Sync
Brand
Dropbox
Product Type
cloud_storage
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-30 minutes
When Dropbox shows an 'out of sync' error, it means your local files and cloud files aren't matching up properly. This usually happens due to network issues, file conflicts, or problems with the Dropbox desktop app.
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Tools You'll Need

How to Fix Error Code Dropbox is Out of Sync

  1. Check your internet connection

  2. Restart the Dropbox desktop app

  3. Check for file conflicts

  4. Verify available storage space

  5. Pause and resume syncing

  6. Check file permissions

  7. Update the Dropbox app

    Back up important files before uninstalling Dropbox, as a precautionary measure

  8. Reset Dropbox sync (if other steps fail)

    This will re-download all your files, which may take significant time depending on your Dropbox size and internet speed
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When to Call a Professional

Contact Dropbox support if the issue persists after trying all steps, if you're experiencing data loss, or if your business relies heavily on Dropbox and you need immediate assistance. Enterprise users should contact their IT administrator.

Frequently Asked Questions

Why does Dropbox keep going out of sync?
Common causes include poor internet connection, insufficient storage space, file conflicts, antivirus software interference, or outdated Dropbox app versions. Regular maintenance like keeping the app updated helps prevent sync issues.
Will I lose my files if Dropbox is out of sync?
No, your files are safe. Out of sync means Dropbox can't update files properly, but your data isn't deleted. Files remain in your local Dropbox folder and in the cloud until sync is restored.
How do I know if Dropbox is syncing properly?
Check the Dropbox icon in your system tray or menu bar. A green checkmark means everything is synced. If you see a blue sync icon, files are actively syncing. Any warning symbols indicate sync problems.
Can I force Dropbox to sync specific files?
Yes, you can right-click on specific files or folders in your Dropbox folder and select 'Sync now' if available, or move the file out of Dropbox and back in to trigger a re-sync.

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