Ecobee Thermostat Error Code Vacation Hold Active: How to Fix It

Q: How do I cancel vacation mode on my Ecobee thermostat?

Tap your Ecobee thermostat screen and select 'Cancel' or 'Resume Schedule', or use the Ecobee mobile app to tap the hold icon and select 'Cancel Hold'.

Q: Why is my Ecobee stuck in vacation mode?

Your Ecobee may appear stuck in vacation mode if there's a scheduled vacation that hasn't ended yet, or if there's a connectivity issue preventing the cancellation command from processing.

Q: How long does it take for Ecobee to return to normal after canceling vacation mode?

Your Ecobee should immediately resume its regular schedule after canceling vacation mode, but it may take 15-30 minutes for the home temperature to adjust back to your comfort settings.

Q: Can I end Ecobee vacation mode early from my phone?

Yes, you can end vacation mode early using the Ecobee mobile app by tapping the hold indicator and selecting 'Cancel Hold' or 'Resume Schedule'.

Q: What happens when I cancel vacation hold on Ecobee?

When you cancel vacation hold, your Ecobee immediately returns to its regular programmed schedule and begins adjusting the temperature back to your normal comfort settings.

Abstract

The 'vacation hold active' status on your Ecobee thermostat indicates that vacation mode is currently running, automatically adjusting your home's temperature to energy-saving setpoints while you're away. This isn't actually an error - it's a feature designed to reduce energy costs during extended absences.