Eero Router LED Solid Red: How to Fix It

Q: What does a solid red light on Eero mean?

A solid red LED on your Eero indicates that the router has no internet connection and cannot communicate with your internet service provider's network.

Q: How long should I wait after power cycling my Eero?

Wait 2-3 minutes after plugging your Eero back in for it to fully boot up and attempt to establish an internet connection. The LED color will change once connection is restored.

Q: Can I still use my local network with a red Eero light?

You may be able to connect devices to your Eero network, but they won't have internet access. Local file sharing between connected devices might still work.

Q: Should I restart my modem or Eero first?

Always restart your modem first, wait for it to fully connect to the internet, then restart your Eero. This ensures your Eero can properly establish an upstream connection.

Q: When should I contact my internet service provider?

Contact your ISP if you can't get internet when connecting a computer directly to your modem, if they're reporting outages in your area, or if your modem shows error lights.

Abstract

When your Eero router shows a solid red LED light, it means the device has no internet connection and cannot reach your internet service provider. This is a high-priority issue that prevents all connected devices from accessing the internet.