eero Router Network Not Found Error: How to Fix It

Q: Why does my eero keep saying network not found?

This usually indicates your eero cannot detect the modem's internet connection. Common causes include loose ethernet cables, modem connectivity issues, or temporary network glitches that require power cycling both devices.

Q: How long should I wait after power cycling my modem?

Wait at least 2-3 minutes after plugging your modem back in before testing. Modems need time to establish connection with your ISP and show solid status lights indicating active internet service.

Q: What ethernet cable should connect my modem to eero?

Use a Cat5e or Cat6 ethernet cable connected from any LAN port on your modem to the WAN/internet port on your eero. The WAN port is usually labeled or colored differently from other ports.

Q: Will factory resetting my eero delete my network settings?

Yes, factory reset erases all configuration including WiFi passwords, device names, and network settings. You'll need to reconfigure everything through the eero app, but this often resolves persistent connectivity issues.

Q: Can a bad ethernet cable cause network not found error?

Yes, damaged or faulty ethernet cables are a common cause. Try replacing the cable between your modem and eero with a known working cable to rule out cable-related issues.

Abstract

The eero 'Network not found' error occurs when your eero router cannot detect or connect to your modem's internet connection. This typically happens due to modem connectivity issues, cable problems, or temporary network glitches that can be resolved with proper troubleshooting steps.