Electrolux Washer Error Code E13: How to Fix It

Medium 1-3 hours High Severity Verified June 2026
Error Code
E13
Brand
Electrolux
Product Type
washer
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
1-3 hours
Error code E13 on your Electrolux washer indicates the base sensor has detected water leaking inside the machine. This is a serious safety issue that requires immediate attention to prevent water damage and electrical hazards.
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Tools You'll Need

How to Fix Error Code E13

  1. Immediate Safety Actions

    Never operate the washer with standing water in the base. This creates electrical shock and fire hazards.
  2. Remove Water and Inspect Base

    Ensure the washer is unplugged before tilting or moving it.
  3. Check External Connections

  4. Access Internal Components

    Take photos of wire connections before disconnecting anything to ensure proper reassembly.
  5. Inspect Door Seal and Bellows

  6. Check Internal Hoses and Connections

  7. Examine the Water Pump

  8. Test Base Sensor Operation

  9. Repair or Replace Damaged Parts

    Use only genuine or compatible replacement parts to maintain safety and warranty coverage.
  10. Test and Reset

    Monitor the first few cycles closely to ensure the leak is completely resolved.

Parts You May Need

Door seal bellows
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Water inlet hoses
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Internal drain hoses
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Water pump assembly
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Base water sensor
Check Price on Amazon
Door seal bellows
Check Price on Amazon
Water inlet hoses
Check Price on Amazon
Internal drain hoses
Check Price on Amazon
Water pump assembly
Check Price on Amazon
Base water sensor
Check Price on Amazon
Door seal bellows
Check Price on Amazon
Water inlet hoses
Check Price on Amazon
Internal drain hoses
Check Price on Amazon
Water pump assembly
Check Price on Amazon
Base water sensor
Check Price on Amazon
Door seal bellows
Check Price on Amazon
Water inlet hoses
Check Price on Amazon
Internal drain hoses
Check Price on Amazon
Water pump assembly
Check Price on Amazon
Base water sensor
Check Price on Amazon
Door seal bellows
Check Price on Amazon
Water inlet hoses
Check Price on Amazon
Internal drain hoses
Check Price on Amazon
Water pump assembly
Check Price on Amazon
Base water sensor
Check Price on Amazon
Door seal bellows
Check Price on Amazon
Water inlet hoses
Check Price on Amazon
Internal drain hoses
Check Price on Amazon
Water pump assembly
Check Price on Amazon
Base water sensor
Check Price on Amazon
Door seal bellows
Check Price on Amazon
Water inlet hoses
Check Price on Amazon
Internal drain hoses
Check Price on Amazon
Water pump assembly
Check Price on Amazon
Base water sensor
Check Price on Amazon
Door seal bellows
Check Price on Amazon
Water inlet hoses
Check Price on Amazon
Internal drain hoses
Check Price on Amazon
Water pump assembly
Check Price on Amazon
Base water sensor
Check Price on Amazon
Door seal bellows
Check Price on Amazon
Water inlet hoses
Check Price on Amazon
Internal drain hoses
Check Price on Amazon
Water pump assembly
Check Price on Amazon
Base water sensor
Check Price on Amazon
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When to Call a Professional

Call a professional if you find internal component damage like a cracked drum, damaged pump housing, or complex wiring issues. Also seek professional help if you're uncomfortable working with water and electrical appliances, or if the leak source cannot be identified after thorough inspection.

Frequently Asked Questions

Can I continue using my Electrolux washer with E13 error?
No, you should immediately stop using the washer when E13 appears. This error indicates water leaking inside the machine, which creates serious electrical shock and fire hazards. The safety system prevents operation until the leak is fixed.
What causes E13 error code on Electrolux washers?
E13 is caused by water accumulating in the base of the washer, detected by a leak sensor. Common causes include damaged door seals, loose hose connections, cracked internal hoses, pump leaks, or clogged drain systems causing overflow.
How do I reset E13 error after fixing the leak?
After repairing the leak source, ensure the base is completely dry, then unplug the washer for 5 minutes. Plug it back in and run a test cycle. The E13 error should automatically clear if no water is detected in the base.
Is E13 error covered under Electrolux warranty?
E13 error may be covered under warranty if caused by manufacturing defects in seals, hoses, or sensors. However, damage from normal wear, improper installation, or user error typically isn't covered. Check your warranty terms and contact Electrolux support.
How much does it cost to fix E13 error professionally?
Professional repair costs vary from $150-400 depending on the leak source. Simple hose replacement might cost $150-200, while door seal replacement can cost $250-400. Pump replacement typically ranges from $200-350 including labor.