Epic Games Launcher Error Code LS-0009: How to Fix It

Easy 15-45 minutes Medium Severity Verified June 2026
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Error Code
LS-0009
Brand
Epic Games
Product Type
game_launcher
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-45 minutes
Error code LS-0009 appears when the Epic Games Launcher fails to start up correctly, usually because of corrupted installation files, conflicting software, or missing system dependencies. This error prevents the launcher from opening or loading properly, blocking access to your games. The good news is that most cases can be resolved at home with a few straightforward software fixes — no technical expertise required.
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Tools You'll Need

How to Fix Error Code LS-0009

  1. Restart Your Computer

  2. Run the Epic Games Launcher as Administrator

  3. End All Epic Games Processes in Task Manager

  4. Clear the Epic Games Launcher Cache

    Do not delete the entire 'Saved' folder, as it may contain important settings or save data. Only remove the cache subfolders.

  5. Update or Reinstall Microsoft Visual C++ Redistributables

  6. Update DirectX and .NET Framework

  7. Temporarily Disable Antivirus and Firewall

    Only disable your antivirus and firewall briefly for testing purposes. Re-enable them immediately after testing and add a proper exception instead of leaving security software turned off.

  8. Repair the Epic Games Launcher Installation

  9. Uninstall and Reinstall the Epic Games Launcher

    Uninstalling the launcher does not delete your installed games, but make a note of your game installation directories beforehand just in case. Back up any local save files that are not synced to the cloud before proceeding.

  10. Check Windows for Pending Updates

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When to Call a Professional

If you have completed all steps including a clean reinstall and the LS-0009 error still appears, the issue may be related to a deeper Windows system file corruption or a hardware-level problem. At this point, consider using the Windows System File Checker (run 'sfc /scannow' in an elevated Command Prompt) or contacting Epic Games Support directly at epicgames.com/help. If your PC is experiencing widespread software instability, a local computer technician can assess whether a Windows repair installation or system restore is needed.

Frequently Asked Questions

What does Epic Games Launcher error LS-0009 mean?
LS-0009 is a startup error that prevents the Epic Games Launcher from launching correctly. It typically indicates corrupted launcher files, missing system dependencies like Visual C++ Redistributables, or interference from security software.
Will fixing LS-0009 delete my games?
Clearing the launcher cache or reinstalling the Epic Games Launcher does not delete your installed games. Your games are stored in a separate directory (usually C:\Program Files\Epic Games). However, it is always a good idea to back up local save files that are not synced to the cloud before making changes.
Why does LS-0009 keep coming back after I fix it?
If LS-0009 returns repeatedly, the most likely causes are antivirus software blocking launcher processes or ongoing Windows Update conflicts. Add the Epic Games Launcher as a permanent exception in your antivirus and make sure Windows is fully up to date to prevent recurrence.
Does LS-0009 affect my Epic Games account or purchases?
No. LS-0009 is a local launcher issue only. Your Epic Games account, purchased games, and game progress stored in the cloud are completely unaffected. Once the launcher is working again, everything will be accessible as normal.
Can LS-0009 appear on Mac or is it Windows only?
LS-0009 is most commonly reported on Windows PCs. While the Epic Games Launcher is available on Mac, this specific error code is predominantly associated with Windows installation and dependency issues. Mac users experiencing launcher startup problems should try reinstalling the launcher and ensuring macOS is fully updated.

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