Epic Games Launcher Error Code LS-0014: How to Fix It

Easy 10-20 minutes Medium Severity Verified June 2026
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Error Code
LS-0014
Brand
Epic Games
Product Type
game_launcher
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
Error code LS-0014 in the Epic Games Launcher means the launcher's local cache files have become corrupted or damaged, preventing it from loading correctly. This typically happens after an interrupted update, a system crash, or a power loss mid-session. The good news is this is almost always fixable at home by clearing the cache and repairing the launcher — no technical expertise required.
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Tools You'll Need

How to Fix Error Code LS-0014

  1. Close the Epic Games Launcher Completely

  2. Clear the Epic Games Launcher Cache Folder

    Do not delete the 'EpicGamesLauncher' folder itself — only clear the contents inside the 'webcache' subfolders. Deleting the parent folder may remove your saved settings.

  3. Delete the Launcher's Local App Data Cache

  4. Restart Your Computer

  5. Run the Epic Games Launcher as Administrator

  6. Repair or Reinstall the Epic Games Launcher

    Before uninstalling, note the folder path where your games are installed (found in Epic Games Launcher Settings > Library). After reinstalling the launcher, you can point it to your existing game folders to avoid re-downloading large game files.

  7. Check for Windows Updates and Visual C++ Redistributables

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When to Call a Professional

Error LS-0014 is almost always a software-level issue that can be resolved at home. However, if the error persists after clearing the cache, reinstalling the launcher, and updating system components, the underlying cause may be a failing hard drive or SSD introducing file corruption. In that case, run Windows' built-in Check Disk utility (chkdsk) or a drive diagnostic tool. If drive errors are found, consult a computer technician or data recovery specialist before the drive fails entirely.

Frequently Asked Questions

Will fixing error LS-0014 delete my games?
No. Clearing the Epic Games Launcher cache only removes temporary launcher files, not your installed game data. Even if you fully uninstall and reinstall the launcher, your games remain on your hard drive. After reinstalling, you can point the launcher to your existing game folders in Settings to avoid re-downloading everything.
Why does Epic Games Launcher error LS-0014 keep coming back?
If LS-0014 returns repeatedly, it usually means something is continually corrupting the cache. Common causes include antivirus software quarantining launcher files, a failing hard drive, insufficient disk space, or Windows permission issues on the cache folder. Try excluding the Epic Games Launcher folder from your antivirus scans and ensure your drive has at least a few gigabytes of free space.
Can I fix LS-0014 on a Mac?
Yes. On a Mac, open Finder and navigate to ~/Library/Caches/ and look for any Epic Games or EpicGamesLauncher cache folders. Delete the contents of those folders. You can also navigate to ~/Library/Application Support/Epic/ and clear cache subfolders there. Restart your Mac and relaunch the Epic Games Launcher.
Does error LS-0014 mean my Epic Games account is banned or suspended?
No. LS-0014 is strictly a local cache corruption error on your computer and has nothing to do with your Epic Games account status. You do not need to contact Epic Games support unless all troubleshooting steps fail to resolve the issue.
How long does it take the Epic Games Launcher to rebuild its cache after I delete it?
The launcher rebuilds its cache automatically the next time it starts up, usually within 30 to 60 seconds. You may notice the launcher takes slightly longer to load the first time after clearing the cache, but subsequent launches will return to normal speed.

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