Epson Printer Error Code 0x13: How to Fix It
Easy 30-60 minutes (including cooling time) Medium Severity
Verified June 2026
- Error Code
- 0x13
- Brand
- Epson
- Product Type
- printer
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 30-60 minutes (including cooling time)
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Tools You'll Need
- Computer with internet access (for driver and firmware download)
- Soft lint-free cloth (for external cleaning)
- Compressed air canister (optional, for clearing dust from vents)
- Epson printer software or Epson utility app
How to Fix Error Code 0x13
-
Power Off and Let the Printer Cool Down
Always unplug the printer before touching any internal components. The print head and surrounding metal parts can be extremely hot immediately after use. -
Move the Printer to a Cooler Location
-
Inspect and Clean the Print Head
Do not run more than three consecutive cleaning cycles, as this wastes ink and can heat the print head again, potentially re-triggering the error. -
Check for and Clear Any Paper Jams
Unplug the printer before reaching inside to remove a paper jam to avoid injury from moving parts. -
Update or Reinstall Epson Printer Drivers and Firmware
Never interrupt a firmware update by unplugging the printer. Doing so can permanently damage the printer's internal software. -
Reset the Printer to Clear the Error
-
Avoid Extended or Continuous Print Jobs
Parts You May Need
Replacement print head
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Thermal sensor / temperature sensor
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Compressed air canister
Check Price on Amazon
Replacement print head
Check Price on Amazon
Thermal sensor / temperature sensor
Check Price on Amazon
Compressed air canister
Check Price on Amazon
Replacement print head
Check Price on Amazon
Thermal sensor / temperature sensor
Check Price on Amazon
Compressed air canister
Check Price on Amazon
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When to Call a Professional
If the error code 0x13 returns immediately after cooling down, or if you notice a burning smell, visible scorch marks, or the printer makes unusual grinding or clicking noises, stop using the printer right away and contact Epson support or a certified printer repair technician. You should also seek professional help if you have completed multiple cleaning cycles and firmware updates with no improvement, as the print head itself may be physically damaged or the thermal sensor may be faulty — both of which require professional replacement. Contact Epson support at 1-800-463-7766 or visit an authorized Epson service center.Frequently Asked Questions
What does Epson error code 0x13 mean?
Epson error code 0x13 means the printer's print head has detected an abnormal temperature. The printer shuts itself down automatically as a safety measure to prevent damage to the print head or other internal components. It is most commonly caused by extended printing, a clogged print head, poor ventilation, or operating in a hot environment.
How do I fix Epson error 0x13 without losing my print settings?
Start with the least disruptive steps first: power off the printer, let it cool for 30 minutes, then run a print head cleaning cycle through the Epson maintenance utility. Only perform a factory reset (which clears settings) if all other steps fail. Write down your Wi-Fi network name, password, and any custom print preferences before resetting so you can quickly restore them afterward.
Can a clogged print head cause Epson error 0x13?
Yes. A clogged print head forces the printer to work harder to push ink through blocked nozzles, which generates excess heat in the print head assembly. Running Epson's built-in print head cleaning utility can clear the blockage, reduce the thermal load, and resolve the error. Running a nozzle check pattern after cleaning will confirm whether the clog has been cleared.
How long should I let my Epson printer cool down before restarting it after error 0x13?
You should let the printer cool for at least 30 minutes in a well-ventilated area at room temperature before plugging it back in. If your environment is particularly warm or the printer was running for a long time before the error appeared, waiting a full hour is even better. Restarting too soon can immediately trigger the error again.
Will error code 0x13 damage my Epson printer permanently?
Not usually. The 0x13 error is a built-in protective response designed to prevent permanent damage. As long as you power off the printer promptly and allow it to cool before restarting, the risk of permanent damage is low. However, if you repeatedly ignore the error or force the printer to continue operating, heat damage to the print head or circuit board can become permanent and require costly repairs.