Final Fantasy XIV G-Error (Graphics Device Removed): How to Fix It

Medium 30-90 minutes High Severity Verified June 2026
Error Code
g-error
Brand
Final Fantasy XIV
Product Type
game
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
30-90 minutes
The Final Fantasy XIV G-Error, officially described as 'graphics device lost' or 'graphics device removed,' means the game lost communication with your GPU mid-session — causing an immediate crash to desktop. This typically happens due to overheating, unstable GPU overclocks, outdated or corrupted graphics drivers, or insufficient power delivery to the graphics card. While alarming, the G-Error is almost always fixable through software and hardware adjustments without needing professional repair.
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Tools You'll Need

How to Fix Error Code g-error

  1. Check GPU Temperature and Cooling

    Power off and unplug your PC from the wall before opening the case or cleaning internal components. Allow the system to cool for at least 10 minutes before touching the GPU.
  2. Remove or Reduce Any GPU Overclocks

  3. Update or Clean-Install Your GPU Driver

  4. Adjust FFXIV In-Game Graphics Settings

  5. Check and Reseat GPU Power Connectors

    Always shut down completely and unplug the PC from the wall outlet before touching any internal cables or components.
  6. Repair FFXIV Game Files via the Launcher

  7. Update Windows and DirectX / Visual C++ Runtimes

  8. Test the GPU in Another PCIe Slot or System

    Unplug the PC from the wall before removing or swapping the GPU. Handle the GPU by its edges and avoid touching the gold contacts or circuit components.

Parts You May Need

Replacement GPU (graphics card)
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PC power supply unit (PSU)
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Thermal paste (GPU-grade)
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Compressed air canister
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Replacement GPU (graphics card)
Check Price on Amazon
PC power supply unit (PSU)
Check Price on Amazon
Thermal paste (GPU-grade)
Check Price on Amazon
Compressed air canister
Check Price on Amazon
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When to Call a Professional

Seek professional help if the G-Error persists after completing all steps above, especially if your GPU temperatures are normal and drivers are clean. A computer repair technician can perform bench testing to confirm whether your GPU, motherboard, PSU, or RAM is failing. If your GPU is under warranty, contact the manufacturer directly for an RMA (return/replacement) before spending money on repairs. If your power supply is suspected of under-delivering power, a technician can test it with a PSU tester or multimeter under load.

Frequently Asked Questions

What does the FFXIV G-Error mean?
The FFXIV G-Error means the game lost contact with your graphics card (GPU) while running. The full message typically reads 'A graphics device was removed from the system' or similar. It is almost always caused by GPU overheating, driver issues, unstable overclocks, or a hardware problem with the GPU or power supply.
Why does FFXIV keep crashing with a G-Error during raids or busy areas?
High-population areas like raids, Alliance Raids, and city hubs push your GPU harder due to more characters, effects, and draw calls being rendered simultaneously. This extra load causes marginal systems — those with overheating GPUs, unstable overclocks, or weak power supplies — to fail under the stress. Lowering graphics settings and ensuring your GPU is cooled properly will reduce crashes in these situations.
Will a clean driver reinstall fix the FFXIV G-Error?
A clean driver reinstall using DDU (Display Driver Uninstaller) fixes the G-Error for many players, especially if the issue started after a Windows update or a driver update went wrong. It is one of the first things to try because it is free, safe, and takes only about 20 minutes. However, if the GPU itself is overheating or failing, a driver reinstall alone will not permanently resolve the crash.
Can ReShade or GShade cause the FFXIV G-Error?
Yes. Third-party graphical injectors like ReShade and GShade hook directly into FFXIV's rendering pipeline and can cause instability that leads to the G-Error, particularly after FFXIV patches or GPU driver updates. Try disabling or completely removing these tools to see if the crashes stop. If removing them fixes the issue, wait for updated compatible versions before reinstalling.
Is the FFXIV G-Error a sign my GPU is dying?
Not necessarily — the G-Error is most commonly caused by software issues (drivers, overclocks) rather than hardware failure. However, if you have tried all software fixes, ruled out overheating, and the error persists with clean drivers at stock settings, it may indicate the GPU is beginning to fail. Testing with a known-good replacement GPU is the best way to determine if your card needs to be replaced.