Google Nest Thermostat Error Code E198: How to Fix It

Medium 30 minutes to 1 hour Medium Severity Verified June 2026
Error Code
E198
Brand
Google Nest
Product Type
thermostat
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30 minutes to 1 hour
Error code E198 on your Google Nest thermostat means the system is not heating. This typically indicates a wiring issue, a power problem, or a faulty component. Follow these steps to troubleshoot and resolve the issue.
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Tools You'll Need

How to Fix Error Code E198

  1. Check Thermostat Display and Power

    Before removal, take a photo of your wiring for reference.
  2. Inspect and Test Wiring Connections

    Always turn off power at the breaker before handling wires to avoid electric shock.
  3. Verify HVAC System Power

  4. Run a System Test via the Nest App

  5. Check for Heat Pump Reversing Valve Issues (if applicable)

    Incorrect settings can damage your system. Refer to your heat pump manual.
  6. Reset the Nest Thermostat

    Resetting will erase all schedules and settings. Write them down if needed.

Parts You May Need

Replacement wires (thermostat wire)
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Fuse (3-amp or 5-amp, common HVAC fuse)
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Replacement wires (thermostat wire)
Check Price on Amazon
Fuse (3-amp or 5-amp, common HVAC fuse)
Check Price on Amazon
Replacement wires (thermostat wire)
Check Price on Amazon
Fuse (3-amp or 5-amp, common HVAC fuse)
Check Price on Amazon
Replacement wires (thermostat wire)
Check Price on Amazon
Fuse (3-amp or 5-amp, common HVAC fuse)
Check Price on Amazon
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When to Call a Professional

If after all steps the error persists, contact a licensed HVAC technician. There may be a deeper issue with your heating system like a failed compressor, blower motor, or control board.

Frequently Asked Questions

What does Nest error E198 mean?
E198 means the Nest thermostat has detected that your heating system is not functioning. It is not a thermostat hardware error but an alert about the HVAC equipment.
How do I fix Nest error E198?
Start by checking power to the thermostat and HVAC system, inspect wiring, test equipment via the app, and verify heat pump settings if applicable. A factory reset may help if the issue is with the thermostat configuration.
Can a low battery cause Nest error E198?
Yes, a low battery can cause the thermostat to lose connection or fail to signal the heating system, triggering E198. Charge the battery via USB or remove and recharge.
Is Nest error E198 a hardware problem?
Usually not. It indicates a system heating issue. The thermostat hardware is likely fine; the problem is with the wiring, power supply, or the HVAC unit itself.
Should I replace my Nest thermostat if I get error E198?
No, replacement is rarely needed. The error is almost always fixable with troubleshooting or professional HVAC service.