Google Nest Thermostat Error Code E198: How to Fix It
Medium 30 minutes to 1 hour Medium Severity
Verified June 2026
- Error Code
- E198
- Brand
- Google Nest
- Product Type
- thermostat
- Severity
- Medium
- DIY Difficulty
- Medium
- Estimated Fix Time
- 30 minutes to 1 hour
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Tools You'll Need
- Screwdriver (small flathead or Phillips)
- Smartphone with Google Home app
- Multimeter (optional for checking voltage)
How to Fix Error Code E198
-
Check Thermostat Display and Power
Before removal, take a photo of your wiring for reference. -
Inspect and Test Wiring Connections
Always turn off power at the breaker before handling wires to avoid electric shock. -
Verify HVAC System Power
-
Run a System Test via the Nest App
-
Check for Heat Pump Reversing Valve Issues (if applicable)
Incorrect settings can damage your system. Refer to your heat pump manual. -
Reset the Nest Thermostat
Resetting will erase all schedules and settings. Write them down if needed.
Parts You May Need
Replacement wires (thermostat wire)
Check Price on Amazon
Fuse (3-amp or 5-amp, common HVAC fuse)
Check Price on Amazon
Replacement wires (thermostat wire)
Check Price on Amazon
Fuse (3-amp or 5-amp, common HVAC fuse)
Check Price on Amazon
Replacement wires (thermostat wire)
Check Price on Amazon
Fuse (3-amp or 5-amp, common HVAC fuse)
Check Price on Amazon
Replacement wires (thermostat wire)
Check Price on Amazon
Fuse (3-amp or 5-amp, common HVAC fuse)
Check Price on Amazon
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When to Call a Professional
If after all steps the error persists, contact a licensed HVAC technician. There may be a deeper issue with your heating system like a failed compressor, blower motor, or control board.Frequently Asked Questions
What does Nest error E198 mean?
E198 means the Nest thermostat has detected that your heating system is not functioning. It is not a thermostat hardware error but an alert about the HVAC equipment.
How do I fix Nest error E198?
Start by checking power to the thermostat and HVAC system, inspect wiring, test equipment via the app, and verify heat pump settings if applicable. A factory reset may help if the issue is with the thermostat configuration.
Can a low battery cause Nest error E198?
Yes, a low battery can cause the thermostat to lose connection or fail to signal the heating system, triggering E198. Charge the battery via USB or remove and recharge.
Is Nest error E198 a hardware problem?
Usually not. It indicates a system heating issue. The thermostat hardware is likely fine; the problem is with the wiring, power supply, or the HVAC unit itself.
Should I replace my Nest thermostat if I get error E198?
No, replacement is rarely needed. The error is almost always fixable with troubleshooting or professional HVAC service.