Google Nest Thermostat Error Code E199: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
E199
Brand
Google Nest
Product Type
thermostat
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Error code E199 on your Google Nest thermostat means the system is not cooling. This could be due to a wiring issue, a tripped breaker, or a problem with the HVAC equipment itself. Follow these steps to troubleshoot and resolve the issue.
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Tools You'll Need

How to Fix Error Code E199

  1. Check thermostat wiring

    Always turn off power at the breaker before handling thermostat wires to avoid electric shock or damage.
  2. Inspect the air filter

  3. Reset the Nest thermostat

  4. Check the circuit breaker

    If the breaker trips repeatedly, do not keep resetting it. Call an electrician.
  5. Test system with jumper wire

    Only attempt this if you are comfortable with basic electrical work. Otherwise, call a pro.
  6. Contact a professional

Parts You May Need

Nest thermostat (if faulty)
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Nest thermostat (if faulty)
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Nest thermostat (if faulty)
Check Price on Amazon
Nest thermostat (if faulty)
Check Price on Amazon
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When to Call a Professional

If you've checked wiring, replaced the filter, reset the thermostat, and confirmed power, but the system still doesn't cool, call an HVAC technician. Issues like compressor failure or refrigerant leaks require professional tools and expertise.

Frequently Asked Questions

What does error code E199 mean on a Nest thermostat?
Error E199 means your Nest thermostat has detected that the system is not cooling. It's a general warning that cooling isn't working, often due to wiring, power, or HVAC equipment problems.
Can a dirty air filter cause Nest error E199?
Yes, a dirty air filter can restrict airflow, causing the cooling system to malfunction. It's one of the first things to check when you see this error.
How do I reset my Nest thermostat to fix error E199?
Go to Settings > Reset and choose 'Schedule' to reset only the schedule, or 'All Settings' for a full reset. After resetting, you may need to reconfigure the thermostat.
Is error E199 on Nest covered under warranty?
If the thermostat is less than 2 years old, Google may replace it under warranty. Contact Nest support. However, if the issue is with your HVAC system, it's not covered by the thermostat warranty.
Why is my Nest thermostat not cooling but the fan works?
This suggests the fan is running but the compressor isn't. Check the Y wire connection, the circuit breaker for the outdoor unit, and the condenser unit itself. Could be a faulty compressor or low refrigerant.