Google Nest Thermostat Error Code E73: How to Fix It

Medium 30-45 minutes Medium Severity Verified June 2026
Error Code
E73
Brand
Google Nest
Product Type
smart_home
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-45 minutes
Google Nest error code E73 appears when your thermostat cannot detect the heating wire connection at the Rh and W terminals. This typically indicates a wiring issue, loose connection, or compatibility problem that prevents your thermostat from controlling your heating system properly.
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Tools You'll Need

How to Fix Error Code E73

  1. Turn off power to your HVAC system

    Always turn off power before working with thermostat wiring to prevent electrical shock and damage to your HVAC system.
  2. Remove the Nest display from the base

  3. Inspect the Rh and W terminal connections

  4. Check for loose or damaged wires

  5. Test wire continuity with a multimeter

  6. Verify HVAC system compatibility

  7. Reinstall the display and restore power

  8. Test heating operation

Parts You May Need

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When to Call a Professional

Call an HVAC technician if you find damaged wires inside your HVAC system, if your heating system doesn't turn on after fixing the wiring, or if you're uncomfortable working with electrical connections. Also contact a professional if your system requires a compatibility kit or has complex wiring configurations.

Frequently Asked Questions

What does Nest error code E73 mean?
Error code E73 means your Nest thermostat cannot detect the heating wire connection at the Rh and W terminals. This usually indicates a wiring problem, loose connection, or compatibility issue preventing proper heating system control.
Can I fix Nest E73 error myself?
Yes, you can often fix E73 error yourself by checking and tightening wire connections at the Rh and W terminals. However, if the problem is with your HVAC system's wiring or control board, you may need professional help.
Why does my Nest keep showing E73 error?
A persistent E73 error usually indicates loose wire connections, damaged wiring, or an incompatible heating system. Check that your red (Rh) and white (W) wires are properly connected and that your system is compatible with Nest thermostats.
Do I need special wires for Nest thermostat?
Most Nest thermostats require standard thermostat wire (18-24 AWG) with at least Rh (power) and W (heating) connections. Some systems may need additional wires like C (common) for power or Y (cooling) for air conditioning.
How do I know if my heating system is compatible with Nest?
Check Google's Nest compatibility checker online or look for Rh and W wires at your old thermostat. Most gas furnaces, electric furnaces, and boilers are compatible. Heat pumps and some older systems may need additional wiring or compatibility accessories.