Greenworks Mower Error Code Red+Green: How to Fix It
Easy 5-10 minutes (plus 30-60 minute cooling period) Low Severity
Verified June 2026
- Error Code
- Red+Green
- Brand
- Greenworks
- Product Type
- mower
- Severity
- Low
- DIY Difficulty
- Easy
- Estimated Fix Time
- 5-10 minutes (plus 30-60 minute cooling period)
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Tools You'll Need
- Compressed air canister
- Soft cleaning brush
How to Fix Error Code Red+Green
-
Stop charging immediately
Always disconnect power before handling the battery or charger to prevent electrical shock. -
Allow cooling period
-
Check charging location
-
Inspect for blockages
-
Restart charging process
-
Monitor charging session
Parts You May Need
Replacement battery
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Replacement charger
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Replacement battery
Check Price on Amazon
Replacement charger
Check Price on Amazon
Replacement battery
Check Price on Amazon
Replacement charger
Check Price on Amazon
Replacement battery
Check Price on Amazon
Replacement charger
Check Price on Amazon
Replacement battery
Check Price on Amazon
Replacement charger
Check Price on Amazon
Replacement battery
Check Price on Amazon
Replacement charger
Check Price on Amazon
Replacement battery
Check Price on Amazon
Replacement charger
Check Price on Amazon
Replacement battery
Check Price on Amazon
Replacement charger
Check Price on Amazon
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When to Call a Professional
Contact Greenworks customer service if the red+green lights persist after multiple cooling attempts, if the battery won't hold a charge, or if you notice any damage to the battery casing or charger. Also seek professional help if the battery becomes extremely hot during normal use.Frequently Asked Questions
Why do my Greenworks mower lights show red and green at the same time?
Red and green lights together indicate thermal protection is active. The charger has suspended charging because the battery or charger became too hot, protecting your equipment from heat damage.
How long should I wait before trying to charge again?
Wait at least 30-60 minutes for the battery and charger to cool down completely. In very hot conditions, you may need to wait longer before the thermal protection resets.
Can I use my Greenworks mower while the battery shows red and green lights?
No, do not use the mower when thermal protection is active. This indicates the battery is too hot and needs to cool down before it's safe to use or charge.
What temperature is too hot for charging my Greenworks battery?
Greenworks batteries should be charged between 32°F and 104°F (0°C to 40°C). Charging in temperatures above this range will trigger thermal protection.
Is the red and green light error serious on my Greenworks mower?
This is not a serious error but rather a safety feature. It prevents damage from overheating. Simply allow cooling time and ensure proper charging conditions to resolve it.