GTA Online Error Code 317002: How to Fix It

Easy 10-30 minutes Medium Severity Verified June 2026
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Error Code
317002
Brand
GTA Online
Product Type
game
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-30 minutes
GTA Online error code 317002 occurs when the game cannot verify your Rockstar Social Club account credentials, preventing you from connecting to GTA Online sessions. This authentication failure is usually triggered by server outages, corrupted login tokens, firewall blocks, or account issues on Rockstar's end. The good news is that most cases can be resolved in minutes without any technical expertise.
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Tools You'll Need

How to Fix Error Code 317002

  1. Check Rockstar Games Server Status

  2. Restart the Game and Launcher Completely

  3. Sign Out and Sign Back Into Social Club

    Make sure you know your Social Club login credentials before signing out. If you use a linked social account (Google, Facebook), ensure that connection is still active.

  4. Clear the Rockstar Launcher Cache

    Deleting local profile data will not delete your game saves or Social Club account. Your cloud saves remain intact.

  5. Flush DNS and Reset Network Settings

  6. Whitelist GTA V and Rockstar Launcher in Firewall and Antivirus

    Only whitelist applications you trust. Do not disable your firewall or antivirus entirely.

  7. Verify Game File Integrity

    Verification and reinstallation can take a long time depending on your internet speed and drive performance. Make sure your cloud saves are synced before reinstalling on console.

  8. Check for a Rockstar Account Ban or Restriction

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When to Call a Professional

Contact Rockstar Games Support directly at support.rockstargames.com if error 317002 persists after completing all steps, if you suspect your account has been compromised or incorrectly banned, or if Rockstar's own server status page shows no outage yet the issue continues for more than 24 hours. Rockstar support agents can inspect your account authentication logs and resolve backend issues that no local fix can address.

Frequently Asked Questions

What does GTA Online error code 317002 mean?
Error 317002 means GTA Online failed to authenticate your Rockstar Social Club account. This prevents the game from verifying your identity before allowing you into online sessions. It can be caused by server outages, corrupted login tokens, firewall blocks, or an account issue on Rockstar's end.
Is error 317002 a ban?
Not necessarily. Error 317002 is primarily an authentication failure and is not always related to a ban. However, in some cases, account bans or restrictions can surface as this error. Check your email for any messages from Rockstar and log into socialclub.rockstargames.com to review your account status.
Why does GTA Online error 317002 keep coming back?
Recurring error 317002 is usually caused by a persistent Rockstar server issue, a conflicting background application like a VPN or antivirus, corrupted launcher cache files, or an unresolved account restriction. Try clearing the launcher cache, disabling any VPN, and whitelisting GTA V in your firewall to prevent the error from returning.
Does a VPN cause GTA Online error 317002?
Yes, VPNs are a common cause of error 317002. Rockstar's Social Club authentication servers may block or fail to recognize connections routed through VPN IP addresses, causing the login to fail. Disable your VPN completely before launching GTA V and try connecting again.
How long does Rockstar take to fix error 317002 server outages?
Most Rockstar server outages that cause error 317002 are resolved within a few hours. During major updates or high-traffic events, outages can last up to 24 hours. Monitor the official Rockstar service status page at support.rockstargames.com/servicestatus and the @RockstarSupport Twitter account for real-time updates.

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