Hayward Pool AquaRite Error Code 13: How to Fix It

Medium 30-60 minutes High Severity Verified June 2026
Error Code
13
Brand
Hayward
Product Type
pool_equipment
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Error code 13 on your Hayward AquaRite salt chlorine generator indicates a 'no flow' condition, meaning the flow switch detects insufficient water flow through the cell. This can be caused by a clogged filter, closed valves, a bad flow switch, or a dirty cell. Ignoring this error can lead to chlorine production stopping and potential damage to the system.
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Tools You'll Need

How to Fix Error Code 13

  1. Check the Pump and Filter

    Turn off the pump before servicing the filter to avoid injury.
  2. Inspect Valves and Plumbing

  3. Examine the Flow Switch Assembly

    Ensure power to the control box is off before handling the flow switch to avoid electric shock.
  4. Test the Flow Switch with a Multimeter

    Turn off power at the breaker before accessing the control board.
  5. Clean the Salt Cell

    Always wear gloves and eye protection when handling muriatic acid. Add acid to water, never water to acid.
  6. Replace the Flow Switch

Parts You May Need

Salt cell (if clogged with scale)
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Muriatic acid or cell cleaning solution
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Salt cell (if clogged with scale)
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Muriatic acid or cell cleaning solution
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Salt cell (if clogged with scale)
Check Price on Amazon
Muriatic acid or cell cleaning solution
Check Price on Amazon
Salt cell (if clogged with scale)
Check Price on Amazon
Muriatic acid or cell cleaning solution
Check Price on Amazon
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When to Call a Professional

If you have completed all steps and error code 13 persists, the control board may be faulty. Contact a qualified pool technician to diagnose and replace the board.

Frequently Asked Questions

Can I run my pool pump with error code 13?
The pump will still run, but the chlorinator will stop producing chlorine. You can run the pump temporarily, but fix the flow issue as soon as possible to avoid algae growth.
How do I reset Hayward AquaRite error code 13?
The error clears automatically once proper flow is restored. If it doesn't, turn off the pump, wait 30 seconds, and turn it back on. If the error returns, there is still a flow problem.
Will a dirty salt cell cause error code 13?
Yes, a heavily scaled cell can restrict water flow, triggering the no-flow error. Regular cleaning every 3-6 months can prevent this.
Can I bypass the flow switch?
No, bypassing the flow switch is dangerous and can damage the cell or control board. Always repair or replace the switch.
What is the part number for a Hayward AquaRite flow switch?
The OEM part is Hayward GLX-FLO-POOL. Generic equivalents are also available and work well.