Helldivers 2 Error Code LOGIN_1: How to Fix It
Easy 10-30 minutes Medium Severity
Verified June 2026
- Error Code
- LOGIN_1
- Brand
- Helldivers 2
- Product Type
- game
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-30 minutes
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Tools You'll Need
- Internet browser (to check server status)
- Windows Command Prompt (for DNS flush, PC only)
- Steam client (for file verification, PC only)
- Network cable (optional, for wired connection test)
How to Fix Error Code LOGIN_1
-
Check Arrowhead Server Status
-
Restart the Game Completely
-
Restart Your Router and Modem
-
Check Your Internet Connection Quality
-
Flush Your DNS Cache (PC Only)
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Verify and Repair Game Files (PC/Steam)
-
Disable VPN or Proxy Services
-
Check Firewall and Antivirus Settings
Only temporarily disable antivirus for testing. Re-enable it immediately after the test regardless of the result. -
Update Network Drivers and Platform Software (PC)
-
Re-link or Verify Your PlayStation Network or Steam Account
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When to Call a Professional
If you have tried every step above and still receive LOGIN_1, the issue is almost certainly on Arrowhead's server side or with your specific account. In this case, submit a support ticket directly to Arrowhead Game Studios at support.arrowheadgamestudios.com. Include your platform (PC/PS5), your account name, the exact error code LOGIN_1, and a description of all steps you have already tried. If the issue is account-specific, only Arrowhead support staff can resolve it from their backend.Frequently Asked Questions
What does Helldivers 2 error code LOGIN_1 mean?
LOGIN_1 means Helldivers 2 failed to authenticate your account with Arrowhead Game Studios' servers. The game tried to verify your login but could not complete the process, usually due to server outages, network issues, or corrupted game files.
Is LOGIN_1 a server-side problem or is it my fault?
Most of the time, LOGIN_1 is caused by Arrowhead's authentication servers being down or overloaded, especially during peak hours or after a new update launches. It can also be caused by local network issues, but always check server status first before troubleshooting your own setup.
How long does the Helldivers 2 LOGIN_1 error last?
If it is caused by an Arrowhead server outage, it typically lasts anywhere from 15 minutes to a few hours depending on the severity of the issue. If the error is caused by a local network problem, it can be resolved in just a few minutes by following the troubleshooting steps.
Does LOGIN_1 affect PS5 players or only PC players?
LOGIN_1 can affect both PS5 and PC players since it relates to Arrowhead's central authentication system, which serves all platforms. The troubleshooting steps differ slightly between platforms, but the root cause is the same on both.
Will I lose my progress if I get the LOGIN_1 error?
No. Your game progress, medals, stratagems, and unlocks are stored on Arrowhead's servers tied to your account. The LOGIN_1 error only prevents you from connecting — it does not delete or affect your saved data in any way.