HP Printer Error Code E1: How to Fix It

Easy 5-10 minutes Low Severity Verified June 2026
Error Code
E1
Brand
HP
Product Type
printer
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
5-10 minutes
HP printer error code E1 indicates a paper size mismatch between the paper loaded in your printer and the paper size selected in your print driver settings. This common error prevents printing and is easily fixed by adjusting either the physical paper or the software settings.
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Tools You'll Need

How to Fix Error Code E1

  1. Check the paper loaded in printer

  2. Check print driver paper settings

  3. Match paper size in software

  4. Alternative: Load correct paper size

  5. Adjust printer tray settings

  6. Clear error and test print

Parts You May Need

Replacement paper
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Replacement paper
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Replacement paper
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Replacement paper
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Replacement paper
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Replacement paper
Check Price on Amazon
Replacement paper
Check Price on Amazon
Replacement paper
Check Price on Amazon
Replacement paper
Check Price on Amazon
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When to Call a Professional

Contact HP support if the E1 error persists after matching paper sizes, if the printer won't detect paper size changes, or if you're unable to access print driver settings on your computer.

Frequently Asked Questions

Why does my HP printer keep showing error code E1?
HP printer error E1 appears when there's a mismatch between the physical paper size loaded in the tray and the paper size selected in your print driver or application. The printer cannot proceed until both settings match.
How do I change paper size on my HP printer?
Change paper size by either adjusting your print driver settings on the computer to match the loaded paper, or by loading different paper that matches your current driver settings. Some HP printers also allow paper size changes through the control panel menu.
Can I ignore HP printer error E1 and force print?
No, you cannot bypass error E1. The printer will not print until the paper size mismatch is resolved. You must either change the paper size setting in your driver or load the correct paper size.
What paper sizes trigger HP error code E1?
Error E1 can occur with any paper size mismatch, most commonly between Letter and A4 paper, or when Legal size is selected but Letter paper is loaded. The error appears regardless of which specific sizes are mismatched.