HP Printer Error Code E4: How to Fix It
Easy 15-30 minutes Medium Severity
Verified June 2026
- Error Code
- E4
- Brand
- HP
- Product Type
- printer
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 15-30 minutes
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Tools You'll Need
- Flashlight or phone light
- Lint-free cloth
- Distilled water
How to Fix Error Code E4
-
Turn off and unplug the printer
Always unplug the printer before accessing internal components to prevent electrical shock or injury from moving parts. -
Remove all paper from input and output trays
-
Open the printer cover and cartridge access door
-
Remove ink cartridges if they block access
Handle ink cartridges carefully to avoid getting ink on your hands or clothing. Do not touch the copper contacts or print heads. -
Locate and remove jammed paper
Pull paper gently to avoid tearing it and leaving small pieces inside the printer. Torn paper fragments can cause recurring jams. -
Check the rear access panel
-
Manually rotate the rollers to clear remaining paper
Be gentle when rotating rollers manually to avoid damaging the internal mechanisms. -
Clean the rollers and paper path
-
Reinstall cartridges and close all covers
-
Plug in and test the printer
Parts You May Need
Paper feed roller assembly
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Separation pad
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Paper feed roller assembly
Check Price on Amazon
Separation pad
Check Price on Amazon
Paper feed roller assembly
Check Price on Amazon
Separation pad
Check Price on Amazon
Paper feed roller assembly
Check Price on Amazon
Separation pad
Check Price on Amazon
Paper feed roller assembly
Check Price on Amazon
Separation pad
Check Price on Amazon
Paper feed roller assembly
Check Price on Amazon
Separation pad
Check Price on Amazon
Paper feed roller assembly
Check Price on Amazon
Separation pad
Check Price on Amazon
Paper feed roller assembly
Check Price on Amazon
Separation pad
Check Price on Amazon
Paper feed roller assembly
Check Price on Amazon
Separation pad
Check Price on Amazon
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When to Call a Professional
If the E4 error persists after clearing all visible paper jams, if you notice damaged rollers or internal components, or if paper continues to jam frequently after following these steps, contact HP support or a qualified printer technician for professional diagnosis and repair.Frequently Asked Questions
Why does my HP printer keep showing error code E4?
Recurring E4 errors usually indicate torn paper pieces left inside the printer, worn feed rollers that need replacement, or using paper that doesn't meet HP's specifications. Check for debris and ensure you're using the correct paper type and size.
Can I use tweezers to remove jammed paper from my HP printer?
Avoid using tweezers or sharp tools as they can damage delicate internal components. Instead, use your fingers to grasp visible paper and pull gently, or use the rear access panel if your printer model has one.
What paper types cause HP printer error code E4 most often?
Thick cardstock, damaged or wrinkled paper, oversized sheets, and paper that's too thin can all cause E4 paper jams. Stick to HP-recommended paper weights and sizes, and ensure paper is stored properly to prevent moisture damage.
How can I prevent HP printer error code E4 from happening again?
Prevent E4 errors by using quality paper within HP specifications, not overfilling the paper tray, keeping the printer clean, and ensuring paper is stored in a dry environment. Regular cleaning of feed rollers also helps prevent jams.
Is it safe to force paper out when I see HP error code E4?
Never force or yank jammed paper as this can tear it and leave pieces inside the printer, potentially damaging internal components. Always turn off the printer first and pull paper slowly and steadily in the natural direction of the paper path.