iPhone Error Code -39: How to Fix It

Easy 10-20 minutes Low Severity Verified June 2026
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Error Code
Error -39
Brand
iPhone
Product Type
mobile
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
iPhone Error -39 occurs when iTunes cannot transfer purchased content from your iPhone to your computer's iTunes library. This error typically happens during sync operations and prevents you from backing up or accessing your purchased music, apps, or other media files.
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Tools You'll Need

How to Fix Error Code Error -39

  1. Check iTunes and iOS versions

    Back up your iPhone data before updating iOS to prevent data loss

  2. Restart both devices

  3. Check USB cable and connection

  4. Authorize your computer in iTunes

  5. Sign out and back into iTunes Store

  6. Reset sync history

    This will reset all sync settings and may require reconfiguring your sync preferences

  7. Transfer purchases manually

  8. Check available storage space

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When to Call a Professional

Contact Apple Support if the error persists after trying all steps, if you're unable to authorize your computer due to account issues, or if you suspect hardware problems with your iPhone's charging port or computer's USB ports.

Frequently Asked Questions

Why does iTunes Error -39 keep happening?
Error -39 typically occurs due to authorization issues, outdated software, corrupted sync data, or network connectivity problems. It can also happen if you're trying to sync content purchased with a different Apple ID.
Can I transfer purchases without iTunes?
Yes, you can use Apple's newer sync methods through Finder on macOS Catalina and later, or use iCloud to sync purchases across devices. However, iTunes is still required for Windows users and older Mac systems.
Will I lose my purchases if Error -39 isn't fixed?
No, your purchases are tied to your Apple ID and stored in iCloud. Even if you can't transfer them to iTunes, you can always re-download them from the App Store, iTunes Store, or Apple Music on any authorized device.
How many computers can I authorize for iTunes?
You can authorize up to 5 computers with the same Apple ID. If you need to authorize a new computer and have reached the limit, you can deauthorize all computers from your Apple ID account page and then re-authorize only the ones you currently use.

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