iRobot Roomba Error Code 27: How to Fix It
Easy 10-20 minutes Medium Severity
Verified June 2026
- Error Code
- 27
- Brand
- iRobot Roomba
- Product Type
- robot_vacuum
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-20 minutes
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Tools You'll Need
- Can of compressed air
- Soft-bristle toothbrush or small cleaning brush
- Microfiber cloth
- Isopropyl alcohol (70% or higher)
- Phillips screwdriver (only if replacing bumper assembly)
How to Fix Error Code 27
-
Power Off and Place on a Flat Surface
Always power off the Roomba before performing any physical inspection or cleaning to avoid accidental motor activation. -
Manually Press and Release the Bumper
-
Remove Debris from Bumper Gaps
Hold the compressed air can upright and use short bursts to avoid moisture buildup inside the Roomba. -
Clean the Bumper Infrared (IR) Sensors
Do not spray any liquid directly onto the Roomba. Apply isopropyl alcohol to the cloth first, not to the robot itself. -
Tap the Bumper Firmly to Free Stuck Components
-
Restart the Roomba and Run a Test
-
Perform a Factory Reset if the Error Persists
A factory reset will erase all saved maps and cleaning preferences. Back up any floor maps you want to keep via the iRobot HOME app before proceeding. -
Inspect for Physical Bumper Damage
Do not attempt to open the Roomba chassis yourself unless you are comfortable with electronics repair, as doing so may void your warranty.
Parts You May Need
Roomba bumper assembly
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Roomba bumper IR sensor
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Roomba bumper assembly
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Roomba bumper IR sensor
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Roomba bumper assembly
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Roomba bumper IR sensor
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When to Call a Professional
Contact iRobot Support (support.irobot.com) or a certified repair technician if Error Code 27 returns after you have thoroughly cleaned the bumper, tapped out debris, and performed a factory reset. You should also seek professional help if the bumper is visibly cracked or warped and you are not comfortable replacing the bumper assembly yourself, or if your Roomba is still under warranty and you do not want to risk voiding it by opening the unit.Frequently Asked Questions
What does Error Code 27 mean on a Roomba?
Error Code 27 on an iRobot Roomba means the front bumper sensor is stuck or is not detecting movement correctly. The Roomba's bumper is designed to compress slightly when it contacts an obstacle and spring back when clear. If dirt, debris, or a mechanical issue prevents this movement, the Roomba reports Error Code 27 and stops to avoid damage.
How do I fix Roomba Error 27 without taking it apart?
In most cases you can fix Roomba Error 27 without disassembly. Power off the Roomba, then use compressed air and a soft brush to clear debris from the bumper gap. Wipe the IR sensors on the bumper face with a microfiber cloth, then tap the bumper firmly against your palm to free any stuck internal debris. Power the Roomba back on and run a test cycle.
Why does my Roomba keep getting Error Code 27?
Recurring Error Code 27 usually means debris keeps re-entering the bumper gap during cleaning cycles (common in homes with heavy pet hair or carpet fluff), a bumper spring is weakening or broken, or the bumper IR sensors are consistently getting dirty. Try cleaning the bumper after every few cleaning cycles as preventive maintenance. If the error keeps coming back despite regular cleaning, the bumper assembly likely needs to be replaced.
Will a factory reset fix Roomba Error Code 27?
A factory reset can fix Error Code 27 if the error is caused by a firmware glitch rather than physical debris or damage. However, if the bumper is physically stuck due to dirt or a broken spring, a reset alone will not solve the problem. Always try the physical cleaning steps first before performing a reset, since a reset erases your saved maps and cleaning preferences.
How much does it cost to fix Roomba Error Code 27?
If the fix only requires cleaning — compressed air, a brush, and isopropyl alcohol — the cost is essentially zero. If the bumper assembly needs to be replaced, generic compatible bumper assemblies typically cost between $15 and $40 depending on your Roomba series. Professional repair or replacement through iRobot Support may cost more, especially outside of warranty. Always check if your Roomba is still under iRobot's one-year limited warranty before paying for repairs.