Kraken Exchange Error Code EQuery:Unknown Asset Pair: How to Fix It
Easy 5-15 minutes Medium Severity
Verified June 2026
- Error Code
- EQuery:Unknown asset pair
- Brand
- Kraken
- Product Type
- crypto_exchange
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 5-15 minutes
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Tools You'll Need
- Web browser
- Internet connection
- Kraken account access
How to Fix Error Code EQuery:Unknown asset pair
-
Verify the correct trading pair format
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Check for recent delistings or maintenance
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Update your trading software or API calls
Always backup your trading bot configurations before making changes to prevent loss of settings -
Use Kraken's asset info endpoint
-
Test with a known working pair
-
Clear cache and refresh connection
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When to Call a Professional
Contact Kraken support if the error persists after verifying pair symbols and checking for delistings, especially if you're unable to trade any pairs or if the error occurs with previously working trading pairs.Frequently Asked Questions
What does EQuery:Unknown asset pair mean on Kraken?
This error means you're trying to use a trading pair symbol that Kraken doesn't recognize or that no longer exists. It could be due to incorrect formatting, a delisted pair, or a typo in the pair name.
How do I find the correct Kraken trading pair symbols?
Use Kraken's AssetPairs API endpoint at https://api.kraken.com/0/public/AssetPairs or check their official documentation. You can also view available pairs directly in the Kraken web interface under the trading section.
Why did my trading pair suddenly become unknown?
Trading pairs can be delisted due to low volume, regulatory issues, or network problems with the underlying cryptocurrency. Check Kraken's announcements page for any recent delistings or maintenance notices.
Can I still access my funds if a trading pair is delisted?
Yes, your cryptocurrency holdings remain accessible even if a trading pair is delisted. You can withdraw your funds or trade them against other available pairs that still support those assets.
How often do Kraken trading pairs change?
Kraken periodically reviews trading pairs and may delist those with consistently low volume or technical issues. New pairs are also added regularly. Check their announcements and API documentation for the most current list.