Lennox HVAC Error Code E43: How to Fix Communication Fault
Medium 30-60 minutes Medium Severity
Verified June 2026
- Error Code
- E43
- Brand
- Lennox
- Product Type
- hvac
- Severity
- Medium
- DIY Difficulty
- Medium
- Estimated Fix Time
- 30-60 minutes
Ad
Tools You'll Need
- Screwdriver (Phillips or flathead)
- Multimeter with AC voltage setting
- 18-22 gauge thermostat wire (if replacement needed)
How to Fix Error Code E43
-
Check Power to Both Units
Turn off power at the breaker before inspecting wiring inside the units. -
Inspect Communication Wiring
Turn off power to both units before touching any wiring. -
Look for Damaged Wires
Ensure power is off before replacing wires. - Work carefully with live circuits. Use insulated probes.
Parts You May Need
Thermostat wire (18-22 gauge)
Check Price on Amazon
Low voltage wire connectors
Check Price on Amazon
Thermostat wire (18-22 gauge)
Check Price on Amazon
Low voltage wire connectors
Check Price on Amazon
Thermostat wire (18-22 gauge)
Check Price on Amazon
Low voltage wire connectors
Check Price on Amazon
Thermostat wire (18-22 gauge)
Check Price on Amazon
Low voltage wire connectors
Check Price on Amazon
Ad
When to Call a Professional
If you have measured 24-30 VAC on the communication wires and checked all connections but the error persists, or if you find a damaged control board, call a licensed HVAC technician. Control board replacement requires technical expertise.Frequently Asked Questions
What does error code E43 mean on a Lennox HVAC system?
It means the outdoor unit is not communicating properly with the indoor unit. This can be caused by power issues, loose or damaged communication wires, or a faulty control board.
Can I reset a Lennox error code E43 myself?
Yes. Turn off power to both units at the breaker for 30 seconds, then restore power. If the error is due to a temporary glitch, the reset will clear it.
Is it safe to check communication wires myself?
Yes, as long as you turn off power before touching wires. Use a multimeter only when power is on and avoid touching bare wires.
What tools do I need to fix Lennox error code E43?
You'll need a screwdriver to open panels, a multimeter to test voltage, and possibly thermostat wire for replacement.
When should I call a technician for Lennox E43?
If you have checked power, wiring, and voltage and the error persists, or you suspect a control board failure, call a professional.