Lennox HVAC Error Code E43: How to Fix Communication Fault

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
E43
Brand
Lennox
Product Type
hvac
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Lennox error code E43 indicates a communication fault between your indoor and outdoor HVAC units. This typically means the units are not exchanging data properly, which can prevent your system from heating or cooling. Follow these steps to diagnose and resolve the issue.
Ad

Tools You'll Need

How to Fix Error Code E43

  1. Check Power to Both Units

    Turn off power at the breaker before inspecting wiring inside the units.
  2. Inspect Communication Wiring

    Turn off power to both units before touching any wiring.
  3. Look for Damaged Wires

    Ensure power is off before replacing wires.
  4. Work carefully with live circuits. Use insulated probes.

Parts You May Need

Thermostat wire (18-22 gauge)
Check Price on Amazon
Low voltage wire connectors
Check Price on Amazon
Thermostat wire (18-22 gauge)
Check Price on Amazon
Low voltage wire connectors
Check Price on Amazon
Thermostat wire (18-22 gauge)
Check Price on Amazon
Low voltage wire connectors
Check Price on Amazon
Thermostat wire (18-22 gauge)
Check Price on Amazon
Low voltage wire connectors
Check Price on Amazon
Ad

When to Call a Professional

If you have measured 24-30 VAC on the communication wires and checked all connections but the error persists, or if you find a damaged control board, call a licensed HVAC technician. Control board replacement requires technical expertise.

Frequently Asked Questions

What does error code E43 mean on a Lennox HVAC system?
It means the outdoor unit is not communicating properly with the indoor unit. This can be caused by power issues, loose or damaged communication wires, or a faulty control board.
Can I reset a Lennox error code E43 myself?
Yes. Turn off power to both units at the breaker for 30 seconds, then restore power. If the error is due to a temporary glitch, the reset will clear it.
Is it safe to check communication wires myself?
Yes, as long as you turn off power before touching wires. Use a multimeter only when power is on and avoid touching bare wires.
What tools do I need to fix Lennox error code E43?
You'll need a screwdriver to open panels, a multimeter to test voltage, and possibly thermostat wire for replacement.
When should I call a technician for Lennox E43?
If you have checked power, wiring, and voltage and the error persists, or you suspect a control board failure, call a professional.