LG Washer Error Code EUL: How to Fix It

Easy 15-30 minutes Medium Severity Verified June 2026
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Error Code
EUL
Brand
LG
Product Type
washer
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
Error code EUL on your LG washer indicates a communication fault between the washer and the Eco Hub (also known as the Eye-On Sensor). The Eco Hub is a separate device that monitors usage and sends data to the washer. This error typically appears when the Eco Hub is not properly connected or has a sensor malfunction.
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Tools You'll Need

How to Fix Error Code EUL

  1. Power Cycle the Washer

    Ensure the washer is dry and hands are dry before plugging back in.

  2. Check Eco Hub Connection

  3. Reset the Eco Hub

  4. Pair Eco Hub with Washer

    Refer to your owner's manual for exact button combinations as they may vary by model.

  5. Inspect Eco Hub Sensor

    Do not use liquids or abrasive cleaners.

  6. Test Electrical Outlet

    If using a multimeter, follow proper electrical safety precautions.

  7. Contact LG Support

Parts You May Need

Eco Hub (Eye-On Sensor)
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Main Control Board
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Eco Hub (Eye-On Sensor)
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Main Control Board
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Eco Hub (Eye-On Sensor)
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Main Control Board
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Eco Hub (Eye-On Sensor)
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Main Control Board
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When to Call a Professional

If you have completed all steps and the error code EUL still appears, the Eco Hub or washer's main control board may be defective. Contact LG support or a qualified appliance technician for replacement.

Frequently Asked Questions

What does EUL mean on an LG washer?
EUL stands for 'Eco Hub' or 'Eye-On Sensor' connection fault. It means the washer cannot communicate with the Eco Hub device that monitors your laundry usage.
Can I run my LG washer without the Eco Hub?
Yes, the washer will operate normally without the Eco Hub. However, you will lose smart features like usage tracking and remote diagnostics. The error may persist until the Eco Hub is reconnected or disabled.
Where is the Eco Hub located on an LG washer?
The Eco Hub is typically a small white puck-shaped device that sits on top of the washer or is mounted on the wall nearby. It has a blue LED indicator.
How do I reset the Eco Hub on my LG washer?
Unplug the Eco Hub from the wall outlet, wait 30 seconds, and plug it back in. Then restart the washer. You may also need to re-pair the Eco Hub with the washer by entering pairing mode on the washer.
Is error code EUL serious?
No, it is a medium-severity error. It does not affect the washer's basic washing function, but it will prevent smart features from working until resolved.

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