Microsoft Windows Error Code 0x000000C5: How to Fix It
Medium 2-4 hours High Severity
Verified June 2026
- Error Code
- 0x000000C5
- Brand
- Microsoft Windows
- Product Type
- operating_system
- Severity
- High
- DIY Difficulty
- Medium
- Estimated Fix Time
- 2-4 hours
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Tools You'll Need
- USB drive for MemTest86
- Internet connection for driver updates
- Administrative access to Windows
How to Fix Error Code 0x000000C5
-
Restart in Safe Mode
Save any open work before restarting as you may lose unsaved data. -
Run Windows Memory Diagnostic
This test requires a restart and may take 15-30 minutes to complete. -
Update Device Drivers
-
Run System File Checker
Do not interrupt the SFC scan process as it may cause additional system corruption. -
Check for Windows Updates
-
Test RAM with MemTest86
Remove one RAM stick at a time if multiple modules are installed to isolate the faulty module. -
Uninstall Recent Software
Create a system restore point before uninstalling programs. -
Reset BIOS Settings
Only modify BIOS settings if you understand the implications. Incorrect settings can prevent boot.
Parts You May Need
DDR4 or DDR5 RAM modules
Check Price on Amazon
USB flash drive
Check Price on Amazon
DDR4 or DDR5 RAM modules
Check Price on Amazon
USB flash drive
Check Price on Amazon
DDR4 or DDR5 RAM modules
Check Price on Amazon
USB flash drive
Check Price on Amazon
DDR4 or DDR5 RAM modules
Check Price on Amazon
USB flash drive
Check Price on Amazon
DDR4 or DDR5 RAM modules
Check Price on Amazon
USB flash drive
Check Price on Amazon
DDR4 or DDR5 RAM modules
Check Price on Amazon
USB flash drive
Check Price on Amazon
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When to Call a Professional
Contact a computer technician if memory tests consistently show errors and you're uncomfortable replacing RAM modules, if the error persists after following all steps, or if you need to preserve critical data before attempting hardware replacements.Frequently Asked Questions
What causes Windows Error Code 0x000000C5?
Error 0x000000C5 is typically caused by faulty RAM, corrupted device drivers, hardware conflicts, or overclocking. The error occurs when a driver corrupts the system's memory pool, leading to system instability.
Is Error 0x000000C5 dangerous for my computer?
Yes, this error can cause data loss and system corruption. It's a critical blue screen error that requires immediate attention to prevent further damage to your files and operating system.
Can I fix 0x000000C5 without replacing hardware?
Sometimes, yes. The error can be resolved by updating drivers, running system repairs, or removing problematic software. However, if faulty RAM is the cause, hardware replacement is necessary.
How do I know if my RAM is causing the 0x000000C5 error?
Run Windows Memory Diagnostic and MemTest86. If either test reports errors, your RAM is likely faulty. You can also test by removing one RAM stick at a time to isolate the problematic module.
Will I lose my data when fixing Error 0x000000C5?
Not necessarily, but the error itself can cause data corruption. Back up your important files immediately when you can access Windows, preferably in Safe Mode, before attempting any fixes.