Microsoft Windows Error Code 0x0000013A: How to Fix It

Medium 2-4 hours High Severity Verified June 2026
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Error Code
0x0000013A
Brand
Microsoft Windows
Product Type
operating_system
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
2-4 hours
Error code 0x0000013A, also known as KERNEL_MODE_HEAP_CORRUPTION, is a critical Windows blue screen error that occurs when the system kernel detects corrupted memory in the heap. This error typically indicates faulty drivers, corrupted system files, or failing hardware components.
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Tools You'll Need

How to Fix Error Code 0x0000013A

  1. Boot into Safe Mode

    If you cannot access Safe Mode, you may need to use a Windows recovery disk or USB drive.

  2. Run Windows Memory Diagnostic

    Save all your work before running this test as your computer will restart immediately.

  3. Update or Roll Back Device Drivers

  4. Run System File Checker

  5. Check Hard Drive Health

    This process can take several hours depending on drive size and health.

  6. Run DISM Tool

  7. Uninstall Recently Installed Software

  8. Perform System Restore

    System Restore may remove recently installed programs and updates.

Parts You May Need

RAM memory modules
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RAM memory modules
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Solid State Drive or Hard Drive
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RAM memory modules
Check Price on Amazon
Solid State Drive or Hard Drive
Check Price on Amazon
RAM memory modules
Check Price on Amazon
Solid State Drive or Hard Drive
Check Price on Amazon
RAM memory modules
Check Price on Amazon
Solid State Drive or Hard Drive
Check Price on Amazon
RAM memory modules
Check Price on Amazon
Solid State Drive or Hard Drive
Check Price on Amazon
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When to Call a Professional

Contact a computer technician if the error persists after trying all steps, if you're uncomfortable working with system files, or if hardware testing reveals failing RAM or hard drive components that need replacement.

Frequently Asked Questions

What causes Windows error code 0x0000013A?
Error 0x0000013A is caused by kernel heap corruption, typically due to faulty device drivers, corrupted system files, failing RAM, hard drive errors, or incompatible software that interferes with Windows memory management.
Can I fix error 0x0000013A without losing my files?
Yes, most solutions for error 0x0000013A preserve your personal files. System File Checker, driver updates, and System Restore maintain your documents and photos. However, always backup important data before troubleshooting.
How do I know if my RAM is causing error 0x0000013A?
Run Windows Memory Diagnostic or a third-party memory test tool. If the test reports errors, faulty RAM is likely causing the heap corruption. You may also notice the error occurring more frequently during memory-intensive tasks.
Why does error 0x0000013A happen during startup?
Startup-related 0x0000013A errors often indicate corrupted boot files, incompatible drivers loading during startup, or hardware issues. Try booting in Safe Mode and running System File Checker to address boot file corruption.
Is error code 0x0000013A dangerous for my computer?
Yes, this error can lead to data loss and system instability if not addressed. The heap corruption can cause unpredictable crashes and potentially corrupt files. Address the error promptly to prevent further damage.

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