Microsoft Windows Error Code 0x00000164: How to Fix It
Medium 1-3 hours High Severity
Verified June 2026
- Error Code
- 0x00000164
- Brand
- Microsoft Windows
- Product Type
- operating_system
- Severity
- High
- DIY Difficulty
- Medium
- Estimated Fix Time
- 1-3 hours
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Tools You'll Need
- Administrative access
- Internet connection
- Windows installation media (optional)
How to Fix Error Code 0x00000164
-
Boot into Safe Mode
Save any important work before restarting as you may lose unsaved data. -
Update Graphics Drivers
-
Run System File Checker
-
Check for Windows Updates
-
Run Memory Diagnostic
This test requires a restart and may take 20-30 minutes to complete. -
Uninstall Recent Software
-
Perform System Restore
System Restore will uninstall recently installed programs and drivers. -
Reset Windows (Keep Files)
This will remove installed applications but keep personal files. Back up important data first.
Parts You May Need
RAM modules
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Graphics card
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RAM modules
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Graphics card
Check Price on Amazon
RAM modules
Check Price on Amazon
Graphics card
Check Price on Amazon
RAM modules
Check Price on Amazon
Graphics card
Check Price on Amazon
RAM modules
Check Price on Amazon
Graphics card
Check Price on Amazon
RAM modules
Check Price on Amazon
Graphics card
Check Price on Amazon
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When to Call a Professional
Contact a computer technician if the error persists after trying all troubleshooting steps, if you're uncomfortable working in Safe Mode, or if hardware diagnostic tools indicate failing RAM or other critical components. Professional help is also recommended for business computers with important data at risk.Frequently Asked Questions
What causes Windows error code 0x00000164?
Error 0x00000164 is typically caused by faulty or outdated graphics drivers, corrupted system files, hardware conflicts, or failing RAM. It can also occur after installing incompatible software or drivers that interfere with the Windows kernel.
Can I fix error 0x00000164 without losing my files?
Yes, most troubleshooting steps like updating drivers, running system file checker, and system restore will not affect your personal files. Even the Windows reset option has a 'Keep my files' setting that preserves your data while fixing system issues.
How do I prevent error 0x00000164 from happening again?
Keep your graphics drivers and Windows updates current, avoid installing untrusted software, run regular system maintenance like disk cleanup and antivirus scans, and ensure your computer has adequate cooling to prevent hardware stress.
Is error 0x00000164 a sign of hardware failure?
While often software-related, this error can indicate failing RAM, overheating graphics cards, or other hardware issues. Run Windows Memory Diagnostic and monitor system temperatures to rule out hardware problems.
Can I boot Windows if I keep getting error 0x00000164?
You should be able to boot into Safe Mode even if normal Windows startup fails. Safe Mode loads with minimal drivers, allowing you to troubleshoot and fix the underlying cause of the blue screen error.