Microsoft Windows Error Code 0x80070120: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
0x80070120
Brand
Microsoft Windows
Product Type
hresult
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Error 0x80070120 occurs in Microsoft Windows when the number of users or devices attempting to access a licensed service exceeds the allowed quota. This typically happens with Remote Desktop Services or volume licensing. Follow the steps below to resolve the issue.
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Tools You'll Need

How to Fix Error Code 0x80070120

  1. Check Active Sessions

    Disconnecting users will log them out; ensure they save work first.
  2. Restart Remote Desktop Services

  3. Verify License Availability

    Only perform this step if you have administrator permissions.
  4. Revoke Unused Licenses

    Revoking licenses is irreversible; only revoke licenses that are truly unused.
  5. Update or Reinstall Licensing Service

    Back up your system before making major changes.
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When to Call a Professional

If you cannot resolve the issue after following these steps, contact Microsoft Support or your IT administrator, as licensing errors may require server-level adjustments or license key reinstallation.

Frequently Asked Questions

What does error 0x80070120 mean?
It means the license quota for a service (usually Remote Desktop Services) has been exceeded. Too many users or devices are trying to access the service.
How do I check how many licenses I have?
Open Remote Desktop Licensing Manager from Administrative Tools. It shows available and used licenses.
Can I fix this without administrator access?
No, you need administrator privileges to manage licenses and services. Contact your system administrator.
Will restarting the server fix error 0x80070120?
Sometimes, but it is not guaranteed. Restarting clears sessions temporarily, but if licenses are exhausted, the error will return.
How do I prevent this error in the future?
Monitor license usage regularly and purchase additional licenses before reaching the quota limit.