Mitsubishi Heat Pump Error Code EE: How to Fix It

Medium 45-90 minutes High Severity Verified June 2026
Error Code
EE
Brand
Mitsubishi
Product Type
heat_pump
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
45-90 minutes
Mitsubishi heat pump error code EE indicates a communication breakdown between your indoor and outdoor units, typically caused by damaged or loose S1, S2, or S3 control wiring. This error prevents your system from operating properly and requires immediate attention to restore heating and cooling functions.
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Tools You'll Need

How to Fix Error Code EE

  1. Turn Off Power to Heat Pump System

    Always disconnect power before inspecting electrical connections to prevent shock or electrocution.
  2. Locate the Communication Wiring

  3. Inspect Indoor Unit Terminal Block

    Take photos of wire connections before removing anything to ensure proper reconnection.
  4. Check Outdoor Unit Connections

  5. Test Communication Cable Continuity

  6. Inspect Cable for Physical Damage

  7. Secure All Connections and Test

  8. Reset System if Needed

Parts You May Need

Communication cable (18-20 AWG, 3-conductor)
Check Price on Amazon
Wire nuts or terminal connectors
Check Price on Amazon
Electrical contact cleaner
Check Price on Amazon
Communication cable (18-20 AWG, 3-conductor)
Check Price on Amazon
Wire nuts or terminal connectors
Check Price on Amazon
Electrical contact cleaner
Check Price on Amazon
Communication cable (18-20 AWG, 3-conductor)
Check Price on Amazon
Wire nuts or terminal connectors
Check Price on Amazon
Electrical contact cleaner
Check Price on Amazon
Communication cable (18-20 AWG, 3-conductor)
Check Price on Amazon
Wire nuts or terminal connectors
Check Price on Amazon
Electrical contact cleaner
Check Price on Amazon
Communication cable (18-20 AWG, 3-conductor)
Check Price on Amazon
Wire nuts or terminal connectors
Check Price on Amazon
Electrical contact cleaner
Check Price on Amazon
Communication cable (18-20 AWG, 3-conductor)
Check Price on Amazon
Wire nuts or terminal connectors
Check Price on Amazon
Electrical contact cleaner
Check Price on Amazon
Communication cable (18-20 AWG, 3-conductor)
Check Price on Amazon
Wire nuts or terminal connectors
Check Price on Amazon
Electrical contact cleaner
Check Price on Amazon
Communication cable (18-20 AWG, 3-conductor)
Check Price on Amazon
Wire nuts or terminal connectors
Check Price on Amazon
Electrical contact cleaner
Check Price on Amazon
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When to Call a Professional

Call a certified HVAC technician if you find damaged communication cables that need replacement, if continuity tests fail indicating internal wiring issues, if you're uncomfortable working with electrical connections, or if the error persists after completing all troubleshooting steps. Professional help is also needed if the problem involves the main control boards in either unit.

Frequently Asked Questions

What causes Mitsubishi heat pump error code EE?
Error code EE is caused by communication problems between the indoor and outdoor units, typically due to loose, damaged, or corroded S1, S2, or S3 control wiring connections, or physical damage to the communication cable.
Can I still use my Mitsubishi heat pump with error code EE?
No, error code EE prevents the system from operating properly. The indoor and outdoor units cannot communicate, so heating and cooling functions will not work until the communication error is resolved.
How much does it cost to fix Mitsubishi error code EE?
If it's just loose connections, the fix costs nothing but your time. Professional service calls typically range from $150-300 for diagnosis and connection repairs. If communication cable replacement is needed, costs can range from $300-800 depending on cable length and installation complexity.
How do I prevent Mitsubishi heat pump communication errors?
Prevent communication errors by scheduling annual professional maintenance, protecting outdoor wiring from rodents with conduit, ensuring proper drainage around units to prevent moisture damage, and promptly addressing any signs of loose connections or unusual system behavior.
Why does my Mitsubishi heat pump show EE after a power outage?
Power surges during outages can sometimes loosen electrical connections or damage sensitive communication circuits. After power is restored, loose connections may not make proper contact, triggering the EE communication error.