Navien Water Heater Error Code 27: How to Fix It

Medium 45-90 minutes High Severity Verified June 2026
Error Code
27
Brand
Navien
Product Type
water_heater
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
45-90 minutes
Navien error code 27 indicates an air pressure sensor fault in your tankless water heater. This error prevents the unit from operating safely and requires immediate attention to restore hot water service.
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Tools You'll Need

How to Fix Error Code 27

  1. Turn Off Power and Gas

    Always shut off power and gas before servicing any water heater to prevent electrical shock, gas leaks, or accidental ignition.
  2. Wait and Reset the System

  3. Check Air Intake and Exhaust Vents

  4. Inspect Internal Venting Connections

    Ensure power is off before removing any panels. Do not touch electrical components.
  5. Examine the Air Pressure Sensor

  6. Test with Multimeter

    Only perform electrical testing if you're experienced with multimeter use. Incorrect testing can damage components.
  7. Replace Air Pressure Sensor

    Use only genuine Navien replacement parts to ensure proper operation and maintain warranty coverage.
  8. Restore Power and Test

    If the error persists after replacement, stop immediately and contact a certified technician.

Parts You May Need

Air pressure sensor assembly
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Pressure sensor tubing kit
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Vent pipe gaskets
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Air pressure sensor assembly
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Pressure sensor tubing kit
Check Price on Amazon
Vent pipe gaskets
Check Price on Amazon
Air pressure sensor assembly
Check Price on Amazon
Pressure sensor tubing kit
Check Price on Amazon
Vent pipe gaskets
Check Price on Amazon
Air pressure sensor assembly
Check Price on Amazon
Pressure sensor tubing kit
Check Price on Amazon
Vent pipe gaskets
Check Price on Amazon
Air pressure sensor assembly
Check Price on Amazon
Pressure sensor tubing kit
Check Price on Amazon
Vent pipe gaskets
Check Price on Amazon
Air pressure sensor assembly
Check Price on Amazon
Pressure sensor tubing kit
Check Price on Amazon
Vent pipe gaskets
Check Price on Amazon
Air pressure sensor assembly
Check Price on Amazon
Pressure sensor tubing kit
Check Price on Amazon
Vent pipe gaskets
Check Price on Amazon
Air pressure sensor assembly
Check Price on Amazon
Pressure sensor tubing kit
Check Price on Amazon
Vent pipe gaskets
Check Price on Amazon
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When to Call a Professional

Call a licensed plumber or Navien certified technician if you're uncomfortable working with gas appliances, if the error persists after sensor replacement, if you discover gas leaks, or if multiple error codes appear simultaneously. Professional diagnosis is recommended for complex venting issues or if the unit is still under warranty.

Frequently Asked Questions

What causes Navien error code 27?
Error code 27 is caused by a malfunctioning air pressure sensor that monitors proper combustion air flow. Common causes include blocked vents, damaged sensor connections, a faulty sensor, or debris in the venting system.
Can I use my Navien water heater with error code 27?
No, you should not operate your Navien water heater with error code 27. This error indicates a safety issue with air pressure monitoring that could lead to improper combustion or carbon monoxide production.
How much does it cost to fix Navien error code 27?
DIY repair costs $50-150 for a replacement air pressure sensor. Professional repair typically costs $200-400 including parts and labor, depending on your location and the specific issue found.
How long do Navien air pressure sensors last?
Navien air pressure sensors typically last 5-8 years under normal conditions. Factors like extreme weather, poor venting, or debris exposure can reduce sensor lifespan.
Will error code 27 clear itself?
Error code 27 may temporarily clear if caused by a minor blockage or loose connection, but it will likely return if the underlying problem isn't fixed. Permanent resolution requires identifying and addressing the root cause.