Nintendo Wii U Error Code 104-0301: How to Fix It

Easy 5-10 minutes Low Severity Verified June 2026
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Error Code
104-0301
Brand
Nintendo Wii U
Product Type
game_platform
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
5-10 minutes
Nintendo Wii U error code 104-0301 occurs when your console cannot resolve DNS addresses, preventing it from connecting to Nintendo's servers or the internet. This DNS lookup failure typically happens due to network configuration issues or problems with your internet service provider's DNS servers.
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Tools You'll Need

How to Fix Error Code 104-0301

  1. Access System Settings

  2. Select Your Network Connection

  3. Change Connection Settings

  4. Set DNS to Manual

  5. Enter Primary DNS Server

  6. Enter Secondary DNS Server

  7. Test the Connection

  8. Alternative DNS Servers (If Needed)

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When to Call a Professional

Contact your internet service provider if the error persists after trying multiple DNS servers, as this may indicate broader network infrastructure issues. If your router consistently fails to provide DNS resolution, consider contacting a network technician to examine your home networking equipment.

Frequently Asked Questions

What does Nintendo Wii U error code 104-0301 mean?
Error code 104-0301 indicates a DNS lookup failure, meaning your Wii U cannot resolve domain names to IP addresses. This prevents the console from connecting to Nintendo's servers and online services.
Why should I use Google DNS instead of my ISP's DNS?
Google DNS (8.8.8.8 and 8.8.4.4) is often more reliable and faster than ISP-provided DNS servers. Public DNS services typically have better uptime and can resolve gaming-related domains more consistently.
Will changing DNS settings affect other devices on my network?
No, changing DNS settings on your Wii U only affects that specific console. Other devices on your network will continue using your router's default DNS settings unless you change them individually.
Can I use other DNS servers besides Google?
Yes, you can use other public DNS services like Cloudflare (1.1.1.1, 1.0.0.1) or OpenDNS (208.67.222.222, 208.67.220.220). Try different options if one doesn't resolve the error.
What should I do if the error still occurs after changing DNS?
If error 104-0301 persists, restart your router and modem, check for Nintendo server outages, or contact your ISP to verify there are no network-wide DNS issues affecting your connection.

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