Pentair Pool Heater Error Code 14: How to Fix It
Medium 30-60 minutes Medium Severity
Verified June 2026
- Error Code
- 14
- Brand
- Pentair
- Product Type
- pool_equipment
- Severity
- Medium
- DIY Difficulty
- Medium
- Estimated Fix Time
- 30-60 minutes
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Tools You'll Need
- Flathead screwdriver
- Phillips screwdriver
- Multimeter
- Fine steel wool or 400-grit sandpaper
- Soft-bristle brush or compressed air canister
- Work gloves
- Manometer (gas pressure gauge) — optional, for advanced diagnosis
- Flashlight or headlamp
How to Fix Error Code 14
-
Turn Off the Heater and Let It Cool
Never inspect or service a pool heater while it is running or immediately after shutdown. Gas and high-temperature surfaces can cause serious injury. Turn off the gas supply valve at the heater before proceeding. -
Check the Gas Supply
If you smell gas at any point during this inspection, immediately shut off the main gas supply valve, evacuate the area, and call your gas utility or emergency services. Do not attempt to restart the heater. -
Inspect and Clean the Flame Sensor (Thermopile or Flame Rod)
Ensure the gas supply valve is closed and the heater has fully cooled before reaching into the burner compartment. Wear work gloves to protect against sharp metal edges. -
Inspect the Igniter
Do not touch the ceramic portion of the igniter with bare hands — skin oils can cause premature failure. Handle only by the metal mounting bracket or wiring connector. -
Check the Burner Tray for Blockages
Do not use water to clean burner components — moisture can cause corrosion and create ignition hazards. Ensure the gas is off before cleaning. -
Inspect the Gas Pressure and Regulator
Gas pressure testing and regulator adjustment should only be performed by a licensed gas technician or HVAC professional if you are not experienced with gas systems. Incorrect gas pressure can create fire or explosion hazards. -
Check for Adequate Combustion Air and Ventilation
Never enclose a pool heater in a shed or small space without proper ventilation. Carbon monoxide buildup from poor combustion is a serious and potentially fatal hazard. -
Reset the Heater and Test
If the heater attempts to ignite more than three times without lighting (you will hear clicking but no sustained flame), shut it off and do not continue attempting restarts — excess unburned gas can accumulate.
Parts You May Need
Flame sensor (flame rod)
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Hot surface igniter
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Gas pressure regulator
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Gas valve
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Burner tray assembly
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Flame sensor (flame rod)
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Hot surface igniter
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Gas pressure regulator
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Gas valve
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Burner tray assembly
Check Price on Amazon
Flame sensor (flame rod)
Check Price on Amazon
Hot surface igniter
Check Price on Amazon
Gas pressure regulator
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Gas valve
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Burner tray assembly
Check Price on Amazon
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When to Call a Professional
You should contact a licensed pool heater technician or gas appliance professional if: the gas pressure is out of spec and requires regulator adjustment; the gas valve itself is suspected to be faulty; the control board needs replacement; the error code persists after cleaning the flame sensor and checking all accessible components; or if you smell gas at any point during the process. Gas system repairs and control board diagnostics should always be handled by a certified technician. In many jurisdictions, gas appliance work must be performed or inspected by a licensed professional.Frequently Asked Questions
What does Pentair pool heater error code 14 mean?
Error Code 14 on a Pentair pool heater means the unit detected a flame loss condition. This means the heater either failed to establish a flame during ignition or the burner flame went out unexpectedly during operation. Common causes include a dirty flame sensor, low gas pressure, a faulty igniter, or blocked burner ports.
Can I fix Pentair error code 14 myself?
Yes, many cases of Error Code 14 can be resolved with basic DIY steps such as cleaning the flame sensor, inspecting the burner for blockages, and verifying the gas supply is fully open and adequate. However, if the issue involves gas pressure, the gas valve, or the control board, it is best to call a licensed technician.
How do I reset a Pentair pool heater after error code 14?
To reset your Pentair pool heater after Error Code 14, turn the heater off using the power or on/off button on the control panel. Wait 30 seconds to 1 minute, then turn it back on. If the underlying cause has been resolved, the heater should restart normally. If the error reappears immediately, the root cause has not been fixed and further diagnosis is needed.
How often should I clean the flame sensor on my Pentair pool heater?
It is a good practice to inspect and lightly clean the flame sensor once per season — typically at the start of pool season before the heater sees heavy use. Regular cleaning prevents oxidation buildup from interfering with flame detection and can significantly reduce the likelihood of Error Code 14 occurring.
Could low propane or gas pressure cause Pentair error code 14?
Yes, low gas or propane pressure is one of the most common causes of Error Code 14. If gas pressure is too low, the burner may light briefly but cannot sustain a strong enough flame for the sensor to detect. Check that your propane tank is adequately filled, and ensure the gas supply valve is fully open. If pressure is confirmed low even with a full tank and open valve, the gas regulator may need inspection or replacement by a professional.