Pentair Pool Heater Error Code 14: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
14
Brand
Pentair
Product Type
pool_equipment
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Pentair pool heater Error Code 14 indicates a flame loss condition, meaning the heater ignited or attempted to ignite but the burner flame was not detected or was extinguished during operation. This is a medium-severity issue that can be caused by a weak gas supply, a dirty or faulty flame sensor, a blocked burner, or a failing igniter. Resolving this error promptly is important to restore heating and prevent repeated failed ignition cycles that can stress components.
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Tools You'll Need

How to Fix Error Code 14

  1. Turn Off the Heater and Let It Cool

    Never inspect or service a pool heater while it is running or immediately after shutdown. Gas and high-temperature surfaces can cause serious injury. Turn off the gas supply valve at the heater before proceeding.
  2. Check the Gas Supply

    If you smell gas at any point during this inspection, immediately shut off the main gas supply valve, evacuate the area, and call your gas utility or emergency services. Do not attempt to restart the heater.
  3. Inspect and Clean the Flame Sensor (Thermopile or Flame Rod)

    Ensure the gas supply valve is closed and the heater has fully cooled before reaching into the burner compartment. Wear work gloves to protect against sharp metal edges.
  4. Inspect the Igniter

    Do not touch the ceramic portion of the igniter with bare hands — skin oils can cause premature failure. Handle only by the metal mounting bracket or wiring connector.
  5. Check the Burner Tray for Blockages

    Do not use water to clean burner components — moisture can cause corrosion and create ignition hazards. Ensure the gas is off before cleaning.
  6. Inspect the Gas Pressure and Regulator

    Gas pressure testing and regulator adjustment should only be performed by a licensed gas technician or HVAC professional if you are not experienced with gas systems. Incorrect gas pressure can create fire or explosion hazards.
  7. Check for Adequate Combustion Air and Ventilation

    Never enclose a pool heater in a shed or small space without proper ventilation. Carbon monoxide buildup from poor combustion is a serious and potentially fatal hazard.
  8. Reset the Heater and Test

    If the heater attempts to ignite more than three times without lighting (you will hear clicking but no sustained flame), shut it off and do not continue attempting restarts — excess unburned gas can accumulate.

Parts You May Need

Flame sensor (flame rod)
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Hot surface igniter
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Gas pressure regulator
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Burner tray assembly
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Flame sensor (flame rod)
Check Price on Amazon
Hot surface igniter
Check Price on Amazon
Gas pressure regulator
Check Price on Amazon
Burner tray assembly
Check Price on Amazon
Flame sensor (flame rod)
Check Price on Amazon
Hot surface igniter
Check Price on Amazon
Gas pressure regulator
Check Price on Amazon
Burner tray assembly
Check Price on Amazon
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When to Call a Professional

You should contact a licensed pool heater technician or gas appliance professional if: the gas pressure is out of spec and requires regulator adjustment; the gas valve itself is suspected to be faulty; the control board needs replacement; the error code persists after cleaning the flame sensor and checking all accessible components; or if you smell gas at any point during the process. Gas system repairs and control board diagnostics should always be handled by a certified technician. In many jurisdictions, gas appliance work must be performed or inspected by a licensed professional.

Frequently Asked Questions

What does Pentair pool heater error code 14 mean?
Error Code 14 on a Pentair pool heater means the unit detected a flame loss condition. This means the heater either failed to establish a flame during ignition or the burner flame went out unexpectedly during operation. Common causes include a dirty flame sensor, low gas pressure, a faulty igniter, or blocked burner ports.
Can I fix Pentair error code 14 myself?
Yes, many cases of Error Code 14 can be resolved with basic DIY steps such as cleaning the flame sensor, inspecting the burner for blockages, and verifying the gas supply is fully open and adequate. However, if the issue involves gas pressure, the gas valve, or the control board, it is best to call a licensed technician.
How do I reset a Pentair pool heater after error code 14?
To reset your Pentair pool heater after Error Code 14, turn the heater off using the power or on/off button on the control panel. Wait 30 seconds to 1 minute, then turn it back on. If the underlying cause has been resolved, the heater should restart normally. If the error reappears immediately, the root cause has not been fixed and further diagnosis is needed.
How often should I clean the flame sensor on my Pentair pool heater?
It is a good practice to inspect and lightly clean the flame sensor once per season — typically at the start of pool season before the heater sees heavy use. Regular cleaning prevents oxidation buildup from interfering with flame detection and can significantly reduce the likelihood of Error Code 14 occurring.
Could low propane or gas pressure cause Pentair error code 14?
Yes, low gas or propane pressure is one of the most common causes of Error Code 14. If gas pressure is too low, the burner may light briefly but cannot sustain a strong enough flame for the sensor to detect. Check that your propane tank is adequately filled, and ensure the gas supply valve is fully open. If pressure is confirmed low even with a full tank and open valve, the gas regulator may need inspection or replacement by a professional.