PlayStation 3 Error Code 80010014: How to Fix It

Medium 30 minutes to 3 hours depending on chosen fix Medium Severity Verified June 2026
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Error Code
80010014
Brand
PlayStation 3
Product Type
game_platform
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30 minutes to 3 hours depending on chosen fix
PlayStation 3 error code 80010014 appears when the console detects corrupt or unreadable game data, either on the hard drive or an optical disc. This can happen after a sudden power loss, a failed download, a scratched disc, or a failing hard drive. In most cases you can resolve this error yourself without sending your PS3 in for repair.
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Tools You'll Need

How to Fix Error Code 80010014

  1. Restart the PS3 Completely

  2. Check and Clean the Game Disc

    Never use paper towels, abrasive cloths, or household cleaners on a disc — these can cause permanent scratches.

  3. Delete and Re-Install the Corrupt Game Data

    Deleting Game Data Utility files removes installed game data but does NOT delete your save files. Save files are stored separately under Saved Data Utility. However, always confirm before deleting.

  4. Rebuild the PS3 Database

    Do not turn off the PS3 during the Rebuild Database process. A power interruption at this stage can cause further data corruption or hard drive damage.

  5. Restore File System via Safe Mode

    While Restore File System rarely deletes user data, back up your save files to a USB flash drive or PlayStation Plus cloud storage before proceeding if at all possible.

  6. Back Up Data and Perform a Full Restore

    A full system restore permanently erases all user data, downloaded games, and settings. Only proceed after backing up everything you want to keep.

  7. Test or Replace the PS3 Hard Drive

    Unplug the PS3 from the wall outlet completely before opening any panels or removing the hard drive. Static discharge can damage internal components — touch a metal surface before handling the drive.

Parts You May Need

2.5-inch SATA hard drive
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USB flash drive (8GB or larger, FAT32 formatted)
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2.5-inch SATA hard drive
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USB flash drive (8GB or larger, FAT32 formatted)
Check Price on Amazon
2.5-inch SATA hard drive
Check Price on Amazon
USB flash drive (8GB or larger, FAT32 formatted)
Check Price on Amazon
2.5-inch SATA hard drive
Check Price on Amazon
USB flash drive (8GB or larger, FAT32 formatted)
Check Price on Amazon
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When to Call a Professional

If the error persists after a full system restore and a new hard drive installation, the PS3 may have a deeper hardware fault such as a failing Blu-ray laser assembly or a motherboard issue. At that point, contact a local electronics repair shop that specializes in game consoles. Given the PS3's age, also consider whether repair costs are worth it compared to purchasing a used replacement unit.

Frequently Asked Questions

Will fixing error 80010014 delete my PS3 save files?
Basic fixes like deleting Game Data Utility files or rebuilding the database will not delete your save files. However, a full system restore (Safe Mode option 6) will erase everything. Always back up your Saved Data Utility files to a USB drive or PlayStation Plus cloud storage before performing a full restore.
Why does PS3 error 80010014 keep coming back?
If the error keeps returning, the most likely cause is a failing internal hard drive. As hard drives age, they develop bad sectors that corrupt data repeatedly. Replacing the 2.5-inch SATA hard drive usually resolves recurring corruption errors permanently.
Can error 80010014 be caused by a scratched disc?
Yes. If the error only appears with one specific disc game and not with downloaded games or other discs, a scratched or damaged disc is the likely culprit. Clean the disc thoroughly and test it. If the disc is deeply scratched, it may need professional resurfacing or replacement.
How do I enter PS3 Safe Mode to fix error 80010014?
First, fully shut down your PS3 by holding the power button until it beeps and the light goes red. Then press and hold the power button again until you hear two quick beeps — this takes about 7 to 8 seconds. Connect your DualShock 3 controller with a USB cable when prompted, then press the PS button to access the Safe Mode menu.
What size hard drive can I put in my PS3 to fix recurring 80010014 errors?
The PS3 uses a standard 2.5-inch SATA hard drive, the same type found in laptop computers. Most PS3 models support drives up to 1TB in capacity. Both traditional spinning HDDs and solid-state SSDs in the 2.5-inch SATA form factor are compatible, though SSDs will provide faster load times.

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