PlayStation 5 Error Code CE-117773-6: How to Fix It
Medium 30-60 minutes (excluding database rebuild) High Severity
Verified June 2026
- Error Code
- CE-117773-6
- Brand
- PlayStation 5
- Product Type
- game_platform
- Severity
- High
- DIY Difficulty
- Medium
- Estimated Fix Time
- 30-60 minutes (excluding database rebuild)
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Tools You'll Need
- Soft lint-free cloth
- Isopropyl alcohol (optional)
- USB cable for controller
- External USB drive for backups
How to Fix Error Code CE-117773-6
-
Clean the game disc
Never use paper towels or rough cloths as they can scratch the disc surface -
Restart your PlayStation 5
-
Check for system updates
-
Test with other discs
-
Rebuild database
Do not turn off the console during database rebuilding as this can corrupt system data -
Initialize PS5 (factory reset)
Back up all save data to PlayStation Plus cloud storage or USB drive before resetting -
Try digital download
Parts You May Need
Replacement game disc
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External USB storage drive
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Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
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When to Call a Professional
Contact Sony PlayStation Support if the error persists after trying all steps, especially if multiple discs fail to read. The disc drive may need professional repair or replacement, which requires specialized tools and parts not available to consumers.Frequently Asked Questions
What causes PS5 error code CE-117773-6?
This error is caused by the PlayStation 5 being unable to read data from a game disc, usually due to disc damage, dirt, disc drive problems, or system software issues.
Can I fix CE-117773-6 without losing my games?
Yes, most solutions like disc cleaning, system updates, and database rebuilding won't affect your installed games. Only a full system reset will remove games, but save data can be backed up first.
How do I know if my PS5 disc drive is broken?
Test multiple different PS5 discs. If none of them install or read properly, and cleaning doesn't help, the disc drive likely needs professional repair.
Will downloading the digital version fix CE-117773-6?
Yes, downloading the digital version bypasses the disc drive entirely, allowing you to play the game while determining if the issue is with the disc or console hardware.
How long does PS5 database rebuilding take?
Database rebuilding can take anywhere from 1-6 hours depending on how much data is stored on your console. The process runs automatically and cannot be interrupted safely.