PlayStation 5 Error Code CE-117773-6: How to Fix It

Medium 30-60 minutes (excluding database rebuild) High Severity Verified June 2026
Error Code
CE-117773-6
Brand
PlayStation 5
Product Type
game_platform
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes (excluding database rebuild)
PlayStation 5 error code CE-117773-6 appears when your console cannot install a game from a disc due to data read problems. This error typically indicates issues with the disc itself, the disc drive, or the console's ability to read game data properly.
Ad

Tools You'll Need

How to Fix Error Code CE-117773-6

  1. Clean the game disc

    Never use paper towels or rough cloths as they can scratch the disc surface
  2. Restart your PlayStation 5

  3. Check for system updates

  4. Test with other discs

  5. Rebuild database

    Do not turn off the console during database rebuilding as this can corrupt system data
  6. Initialize PS5 (factory reset)

    Back up all save data to PlayStation Plus cloud storage or USB drive before resetting
  7. Try digital download

Parts You May Need

Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Replacement game disc
Check Price on Amazon
External USB storage drive
Check Price on Amazon
Ad

When to Call a Professional

Contact Sony PlayStation Support if the error persists after trying all steps, especially if multiple discs fail to read. The disc drive may need professional repair or replacement, which requires specialized tools and parts not available to consumers.

Frequently Asked Questions

What causes PS5 error code CE-117773-6?
This error is caused by the PlayStation 5 being unable to read data from a game disc, usually due to disc damage, dirt, disc drive problems, or system software issues.
Can I fix CE-117773-6 without losing my games?
Yes, most solutions like disc cleaning, system updates, and database rebuilding won't affect your installed games. Only a full system reset will remove games, but save data can be backed up first.
How do I know if my PS5 disc drive is broken?
Test multiple different PS5 discs. If none of them install or read properly, and cleaning doesn't help, the disc drive likely needs professional repair.
Will downloading the digital version fix CE-117773-6?
Yes, downloading the digital version bypasses the disc drive entirely, allowing you to play the game while determining if the issue is with the disc or console hardware.
How long does PS5 database rebuilding take?
Database rebuilding can take anywhere from 1-6 hours depending on how much data is stored on your console. The process runs automatically and cannot be interrupted safely.