PlayStation 5 Error Code CE-40835-1: How to Fix It
Easy 30-60 minutes Medium Severity
Verified June 2026
- Error Code
- CE-40835-1
- Brand
- PlayStation 5
- Product Type
- game_platform
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 30-60 minutes
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Tools You'll Need
- USB flash drive (FAT32 or exFAT)
- PC or Mac to download update file
How to Fix Error Code CE-40835-1
-
Check Network Connection
-
Wait and Retry
-
Update via USB
Back up your save data before using Safe Mode options that may reinitialize the console. -
Check for Server Outages
-
Rebuild Database
While safe, it may take some time. Do not power off the console during the process. -
Reset Your PS5 (Factory Reset)
This deletes all user data, games, and settings. Use only if other steps fail.
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When to Call a Professional
If you've tried all steps including USB update and factory reset, and the error persists, the issue may be hardware-related. Contact PlayStation Support or a professional console repair shop.Frequently Asked Questions
Why does PS5 error CE-40835-1 happen?
It typically occurs when the PS5 cannot download a system update due to network issues, server outages, or a corrupted update file.
Can I fix error CE-40835-1 without USB?
Yes, often waiting and retrying, or checking your network connection resolves the issue. USB is a backup method.
Will rebuilding database delete my games?
No, rebuilding database only scans and re-indexes the hard drive, preserving your games and saves.
Is error CE-40835-1 the same as CE-40835-0?
They are similar; both relate to update file issues. CE-40835-0 may indicate a corrupted file, while CE-40835-1 is often a server-side problem.
How do I enter Safe Mode on PS5?
Turn off the PS5 completely, then press and hold the power button until you hear two beeps (about 7 seconds). Connect a controller via USB and press the PS button.