PlayStation 5 Error Code CE-40835-1: How to Fix It

Easy 30-60 minutes Medium Severity Verified June 2026
Error Code
CE-40835-1
Brand
PlayStation 5
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
30-60 minutes
Error CE-40835-1 on your PlayStation 5 means the console cannot retrieve a system update file, typically due to a network issue or server problem. This often occurs when trying to update the system software via internet or USB. Follow these steps to resolve it.
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Tools You'll Need

How to Fix Error Code CE-40835-1

  1. Check Network Connection

  2. Wait and Retry

  3. Update via USB

    Back up your save data before using Safe Mode options that may reinitialize the console.
  4. Check for Server Outages

  5. Rebuild Database

    While safe, it may take some time. Do not power off the console during the process.
  6. Reset Your PS5 (Factory Reset)

    This deletes all user data, games, and settings. Use only if other steps fail.
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When to Call a Professional

If you've tried all steps including USB update and factory reset, and the error persists, the issue may be hardware-related. Contact PlayStation Support or a professional console repair shop.

Frequently Asked Questions

Why does PS5 error CE-40835-1 happen?
It typically occurs when the PS5 cannot download a system update due to network issues, server outages, or a corrupted update file.
Can I fix error CE-40835-1 without USB?
Yes, often waiting and retrying, or checking your network connection resolves the issue. USB is a backup method.
Will rebuilding database delete my games?
No, rebuilding database only scans and re-indexes the hard drive, preserving your games and saves.
Is error CE-40835-1 the same as CE-40835-0?
They are similar; both relate to update file issues. CE-40835-0 may indicate a corrupted file, while CE-40835-1 is often a server-side problem.
How do I enter Safe Mode on PS5?
Turn off the PS5 completely, then press and hold the power button until you hear two beeps (about 7 seconds). Connect a controller via USB and press the PS button.