PlayStation 5 Error Code NP-103105-2: How to Fix It

Easy 15-30 minutes Medium Severity Verified June 2026
Error Code
NP-103105-2
Brand
PlayStation 5
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
Error NP-103105-2 on your PlayStation 5 indicates that you cannot use online features for a specific game. This usually happens due to server issues, account problems, or network restrictions. Follow these steps to resolve it.
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How to Fix Error Code NP-103105-2

  1. Check PSN Server Status

  2. Restart Your PS5

  3. Test Your Internet Connection

  4. Restore Licenses

  5. Verify the Game's Online Service

  6. Reinstall the Game

    Make sure your save data is backed up to cloud storage or a USB drive before deleting the game.
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When to Call a Professional

If none of these steps work, contact PlayStation Support directly. The issue may be account-specific or require escalation on their end.

Frequently Asked Questions

What does PS5 error NP-103105-2 mean?
It means your PS5 cannot use online features for a particular game, often due to server issues, license problems, or network restrictions.
Why does error NP-103105-2 keep appearing?
It could be due to a PSN outage, corrupted game files, or an issue with your account licenses. Try restarting your console and restoring licenses.
Do I need PlayStation Plus to fix this error?
Not necessarily. While some online features require PS Plus, the error itself can occur even with an active membership. Check your membership status anyway.
Can I fix NP-103105-2 by reinstalling the game?
Yes, reinstalling the game can help if the error is caused by corrupted data. Just back up your saves first.
Is error NP-103105-2 permanent?
No, it's usually temporary. Following the steps above resolves it in most cases. If it persists, contact PlayStation Support.