PlayStation 5 Error Code NW-102263-4: How to Fix It

Easy 10-20 minutes Medium Severity Verified June 2026
Error Code
NW-102263-4
Brand
PlayStation 5
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
PlayStation 5 error code NW-102263-4 means your console cannot connect to your WiFi network because the password you entered is incorrect. This guide will walk you through re-entering your WiFi password correctly and troubleshooting connection issues to get you back online.
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How to Fix Error Code NW-102263-4

  1. Verify Your WiFi Password

  2. Re-enter WiFi Password on PS5

  3. Restart Your PS5

  4. Restart Your Router and Modem

  5. Use a Wired Connection (Optional)

  6. Update Router Firmware

    Updating router firmware may temporarily disrupt internet. Do during low usage.
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When to Call a Professional

If you continue to see error NW-102263-4 after verifying the correct password and restarting both your PS5 and router, the issue may be with your router's security settings or a hardware fault. Contact your internet service provider or a network technician for further assistance.

Frequently Asked Questions

What does PS5 error NW-102263-4 mean?
It means the WiFi password you entered is incorrect. Double-check your password and re-enter it carefully.
Can I fix error NW-102263-4 without restarting my router?
Yes, you can try re-entering the password first. But restarting the router helps clear network conflicts.
Does NW-102263-4 mean my PS5 is broken?
No, it's a network error, not a hardware issue. Your PS5 is fine.
What if I forgot my WiFi password?
You can find it on a sticker on your router, or log into your router's admin page via a computer. If you changed it, you may need to reset the router to factory settings.