PlayStation 5 Error Code NW-102650-4: How to Fix It

Easy 10-20 minutes Medium Severity Verified June 2026
Error Code
NW-102650-4
Brand
PlayStation 5
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
PlayStation 5 error code NW-102650-4 indicates that your console has failed to connect to Wi-Fi. This network connectivity issue can prevent you from accessing online games, downloading updates, or using streaming services. The error typically stems from router problems, incorrect network settings, or Wi-Fi signal interference.
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Tools You'll Need

How to Fix Error Code NW-102650-4

  1. Restart Your PlayStation 5

  2. Check Wi-Fi Signal Strength

  3. Restart Your Router and Modem

    Ensure other devices can connect to the internet before proceeding
  4. Forget and Reconnect to Wi-Fi Network

  5. Update Network Settings

  6. Check Router Security Settings

  7. Use Ethernet Connection as Alternative

  8. Reset Network Settings

    You will need to reconfigure all network settings and re-enter Wi-Fi passwords

Parts You May Need

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When to Call a Professional

Contact your internet service provider if multiple devices cannot connect to your network, or contact PlayStation Support if the error persists after trying all steps and other devices connect normally to your Wi-Fi.

Frequently Asked Questions

What causes PlayStation 5 error code NW-102650-4?
This error occurs when your PS5 cannot establish a Wi-Fi connection, typically due to router issues, weak signal strength, incorrect network settings, or interference from other devices.
Can I fix PS5 Wi-Fi connection issues without ethernet cable?
Yes, most Wi-Fi connection issues can be resolved by restarting your PS5 and router, updating network settings, or changing DNS servers. Ethernet is only suggested as an alternative solution.
Why does my PS5 keep disconnecting from Wi-Fi?
Frequent disconnections are usually caused by weak signal strength, router overheating, outdated router firmware, or interference from other wireless devices. Try moving closer to the router or using the 5GHz band if available.
Should I use 2.4GHz or 5GHz Wi-Fi for my PlayStation 5?
Use 5GHz for faster speeds and less interference if your PS5 is close to the router. Use 2.4GHz for better range if your console is farther away. The PS5 supports both frequencies.
How do I check if my router is causing PS5 connection problems?
Test if other devices (phones, tablets, computers) can connect to your Wi-Fi normally. If they have issues too, the problem is with your router or internet service. If only the PS5 has problems, the issue is console-specific.