PlayStation 5 Error Code NW-102650-4: How to Fix It
Easy 10-20 minutes Medium Severity
Verified June 2026
- Error Code
- NW-102650-4
- Brand
- PlayStation 5
- Product Type
- game_platform
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-20 minutes
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Tools You'll Need
- Ethernet cable (if using wired connection)
- Router admin access credentials
How to Fix Error Code NW-102650-4
-
Restart Your PlayStation 5
-
Check Wi-Fi Signal Strength
-
Restart Your Router and Modem
Ensure other devices can connect to the internet before proceeding -
Forget and Reconnect to Wi-Fi Network
-
Update Network Settings
-
Check Router Security Settings
-
Use Ethernet Connection as Alternative
-
Reset Network Settings
You will need to reconfigure all network settings and re-enter Wi-Fi passwords
Parts You May Need
Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
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Ethernet cable
Check Price on Amazon
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When to Call a Professional
Contact your internet service provider if multiple devices cannot connect to your network, or contact PlayStation Support if the error persists after trying all steps and other devices connect normally to your Wi-Fi.Frequently Asked Questions
What causes PlayStation 5 error code NW-102650-4?
This error occurs when your PS5 cannot establish a Wi-Fi connection, typically due to router issues, weak signal strength, incorrect network settings, or interference from other devices.
Can I fix PS5 Wi-Fi connection issues without ethernet cable?
Yes, most Wi-Fi connection issues can be resolved by restarting your PS5 and router, updating network settings, or changing DNS servers. Ethernet is only suggested as an alternative solution.
Why does my PS5 keep disconnecting from Wi-Fi?
Frequent disconnections are usually caused by weak signal strength, router overheating, outdated router firmware, or interference from other wireless devices. Try moving closer to the router or using the 5GHz band if available.
Should I use 2.4GHz or 5GHz Wi-Fi for my PlayStation 5?
Use 5GHz for faster speeds and less interference if your PS5 is close to the router. Use 2.4GHz for better range if your console is farther away. The PS5 supports both frequencies.
How do I check if my router is causing PS5 connection problems?
Test if other devices (phones, tablets, computers) can connect to your Wi-Fi normally. If they have issues too, the problem is with your router or internet service. If only the PS5 has problems, the issue is console-specific.