PlayStation 5 Error Code WS-44369-6: How to Fix It

Easy 15-30 minutes Medium Severity Verified June 2026
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Error Code
WS-44369-6
Brand
PlayStation 5
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
Error code WS-44369-6 on your PlayStation 5 means the console could not connect to the PlayStation Network server. This usually points to a network issue, server outage, or incorrect settings. Follow these steps to resolve it.
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How to Fix Error Code WS-44369-6

  1. Check PSN Server Status

  2. Restart Your Network Devices

  3. Test Internet Connection on PS5

  4. Reboot Your PS5

    Always unplug the console from the power outlet to ensure a full reset.

  5. Change DNS Settings

  6. Check Network Firewall or Restrictions

  7. Restore Default Network Settings (Last Resort)

    This will erase all custom settings, including network passwords and profiles. Have your Wi-Fi password ready.
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When to Call a Professional

If none of the steps work and other devices can connect to the internet, the issue may be with your ISP or PSN. Contact your internet service provider or Sony Support. A professional network technician may be needed if the problem persists across multiple devices.

Frequently Asked Questions

What does PS5 error code WS-44369-6 mean?
It means your PS5 could not connect to the PlayStation Network server, usually due to a network problem, server outage, or incorrect settings.
Is error WS-44369-6 a ban?
No, it is not a ban. It is a connection error related to network communication issues.
How long does it take for PSN servers to come back up?
Server outages typically last a few hours, but can vary. Check the official PSN status page for updates.
Will resetting network settings delete my saved games?
No, resetting network settings only affects network configurations. Your games and saved data remain intact.
Can a bad router cause WS-44369-6?
Yes, a faulty or misconfigured router can cause this error. Try bypassing the router by connecting your PS5 directly to the modem via Ethernet.

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