PostgreSQL Database Error Code 28000: How to Fix It
Medium 15-45 minutes High Severity
Verified June 2026
- Error Code
- 28000
- Brand
- PostgreSQL
- Product Type
- database
- Severity
- High
- DIY Difficulty
- Medium
- Estimated Fix Time
- 15-45 minutes
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Tools You'll Need
- PostgreSQL command-line tools (psql)
- Text editor
- Database administration tool (optional)
- Access to PostgreSQL configuration files
How to Fix Error Code 28000
-
Verify Database Credentials
Always back up your database configuration files before making changes. -
Check User Role Exists
-
Verify Database Access Permissions
-
Check pg_hba.conf Authentication Method
Modifying pg_hba.conf incorrectly can lock you out of the database. Always keep a backup copy. -
Reload PostgreSQL Configuration
-
Test Connection with psql
-
Check PostgreSQL Logs
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When to Call a Professional
Contact a database administrator if you don't have superuser access to PostgreSQL, if the server is in a production environment where changes could affect other users, or if you're unfamiliar with PostgreSQL security concepts and user management.Frequently Asked Questions
What does PostgreSQL error 28000 mean?
Error 28000 means 'invalid authorization specification' - your database connection is being rejected due to incorrect credentials, missing user roles, or wrong authentication method configuration.
Why do I get error 28000 with correct username and password?
Even with correct credentials, you might get error 28000 if the user role doesn't exist in the database, lacks connection permissions, or if the pg_hba.conf file specifies an incompatible authentication method.
How do I reset a PostgreSQL user password?
Connect as a superuser and run: ALTER USER username PASSWORD 'new_password'; Make sure to use single quotes around the password and choose a strong password.
Can error 28000 occur due to network issues?
No, error 28000 is specifically an authentication error, not a network connectivity issue. Network problems would typically result in connection timeout or 'could not connect to server' errors.
What's the difference between md5 and scram-sha-256 authentication?
Both are password-based authentication methods, but scram-sha-256 is more secure and is the default in newer PostgreSQL versions. Your pg_hba.conf authentication method must match what your client application supports.