PUBG Mobile Error Code Account Banned 10 Years: How to Fix It

Medium 1-2 weeks for appeal process Critical Severity Verified June 2026
Error Code
Account Banned 10 Years
Brand
PUBG Mobile
Product Type
game
Severity
Critical
DIY Difficulty
Medium
Estimated Fix Time
1-2 weeks for appeal process
A 10-year ban in PUBG Mobile is essentially a permanent ban issued for serious violations like using cheats, hacks, or modified game files. While this ban is nearly impossible to reverse, there are legitimate steps you can take to appeal the decision or start fresh with a new account.
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Tools You'll Need

How to Fix Error Code Account Banned 10 Years

  1. Check Ban Details

  2. Submit Official Appeal

    Only submit an appeal if you genuinely believe the ban was issued in error. False appeals can result in additional penalties.
  3. Contact Customer Support

  4. Wait for Official Response

  5. Consider Starting Fresh

    Creating new accounts to circumvent bans may violate terms of service. Ensure you understand the risks before proceeding.
  6. Secure New Account

    Never use any unauthorized third-party software, as this will result in immediate permanent bans.

Parts You May Need

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New email account
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New phone number
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New email account
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New phone number
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New email account
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When to Call a Professional

If you spent significant money on in-game purchases, consider consulting with customer service specialists or gaming account recovery services. However, be aware that 10-year bans are rarely overturned unless there was a clear error in the detection system.

Frequently Asked Questions

Can a 10-year PUBG Mobile ban be removed?
10-year bans are considered permanent and are rarely overturned. They're only removed if PUBG Mobile determines the ban was issued in error due to a system malfunction or false positive in their anti-cheat detection.
What causes a 10-year ban in PUBG Mobile?
10-year bans are issued for serious violations including using cheats, hacks, modified APKs, auto-aim software, wallhacks, speed hacks, or repeatedly violating community guidelines after previous temporary bans.
Can I get my purchased items back after a ban?
No, all in-game purchases, skins, and progress are permanently lost with a 10-year ban. PUBG Mobile does not provide refunds for banned accounts, regardless of how much money was spent.
How long does a PUBG Mobile ban appeal take?
Ban appeals typically take 7-14 business days to process. Complex cases may take longer. You'll receive an email response with the final decision, which is usually not reversible.
Can I play PUBG Mobile on the same device after a ban?
Yes, but you'll need to create a new account with different credentials. Some players factory reset their device to ensure no traces of the banned account remain, though this isn't always necessary.