Rainbow Six Siege Error Code 2-0x0000d013: How to Fix It

Easy 15-45 minutes Medium Severity Verified June 2026
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Error Code
2-0x0000d013
Brand
Popular Games
Product Type
game
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-45 minutes
Error code 2-0x0000d013 in Rainbow Six Siege means the game has lost its connection to Ubisoft's online services, preventing you from playing multiplayer. This typically happens due to server outages, local network issues, or misconfigured firewall and DNS settings on your device. The good news is that most causes are fixable without any technical expertise and rarely require contacting support.
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Tools You'll Need

How to Fix Error Code 2-0x0000d013

  1. Check Ubisoft Server Status

  2. Restart the Game and Ubisoft Connect

  3. Restart Your Router and Modem

  4. Switch to a Wired Ethernet Connection

  5. Flush DNS Cache and Renew IP Address (PC Only)

    Running these commands will briefly disconnect your internet. Do not run them during another active download or online session.

  6. Change Your DNS Server to Google or Cloudflare

  7. Allow Rainbow Six Siege and Ubisoft Connect Through Your Firewall

    Only temporarily disable third-party firewalls for testing purposes. Re-enable them immediately after testing.

  8. Verify and Repair Game Files in Ubisoft Connect

  9. Disable VPN or Proxy Services

  10. Update Network Adapter Drivers (PC Only)

  11. Reinstall Ubisoft Connect

    Ensure you know your Ubisoft account credentials before uninstalling. You will need to log back in after reinstalling.
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When to Call a Professional

If you have completed every step above and still receive error 2-0x0000d013, contact Ubisoft Support directly at https://www.ubisoft.com/en-us/help. Provide them with your account details, platform, region, and a description of steps already attempted. In rare cases, your Ubisoft account may have a server-side flag or ban that only Ubisoft staff can resolve. If your internet connection appears broken beyond just this game, contact your ISP for a line quality check.

Frequently Asked Questions

What does Rainbow Six Siege error 2-0x0000d013 mean?
Error 2-0x0000d013 means Rainbow Six Siege lost its connection to Ubisoft's online services. This can be caused by a Ubisoft server outage, your local internet connection dropping, firewall or DNS settings blocking the game, or a corrupted Ubisoft Connect client.
Is error 2-0x0000d013 a server-side or my fault?
It can be either. If multiple players are reporting the same error at the same time, it is almost certainly a Ubisoft server outage. If only you are experiencing it, the issue is likely with your local network, firewall, or game client. Check Down Detector or the Ubisoft status page first to rule out a server outage.
How long does the Ubisoft server outage for error 2-0x0000d013 usually last?
Most Ubisoft service outages are resolved within 1 to 4 hours. Planned maintenance windows are usually announced in advance on the Ubisoft Help Twitter/X account and last 2 to 6 hours. Unexpected outages can vary. Monitor the Ubisoft status page for updates.
Does error 2-0x0000d013 occur on PS4, PS5, Xbox, and PC?
Yes, this error can appear on all platforms including PlayStation 4, PlayStation 5, Xbox One, Xbox Series X/S, and PC. The network and server-related fixes apply to all platforms, though steps like flushing DNS and updating drivers are specific to PC. Console users should focus on restarting the router, switching to Ethernet, and changing DNS settings in the console's network options.
Will I lose my Rainbow Six Siege progress or rank if I get this error?
No. Your Rainbow Six Siege rank, operators, cosmetics, and account progress are all stored on Ubisoft's servers. This error only prevents you from connecting — it does not delete or corrupt your account data. Once the connection issue is resolved, everything will be exactly as you left it.

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